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2 customer care A Levels in Glasgow City
- NVQ
- Cumbernauld
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- NVQ
- Glasgow
- 25 Weeks
... the hair and scalp • Consultation skills • Style, dress and finishing techniques • Reception duties, customer care and health and safety The course modules...
- NVQ
- Glasgow
- 26 Weeks
.... How to shampoo and condition the hair and scalp. Consultation skills. Style, dress and finishing techniques. Reception duties, customer care and health and safety. Suitable for: Beginners- Anyone wishing to become a Hairdresser...
- NVQ
- Glasgow
- 52 Weeks
...The Fast-Track Hairdressing NVQ Level 2 Course for Beginners covers everything you need to take you to hairdressing success. It is the fast track route to obtaining the national recognised NVQ Level 2 and renowned Saks Academies Diploma. Suitable for: Beginners...
Similar training and in other locations
- NVQ
- Distance Learning
- 6 Months
...To achieve a full OCR Level 2 NVQ in Customer Service, candidates must achieve 7 units made up of 2 mandatory units and 5 optional units, at least one unit from each theme. Suitable for: It is suitable for you if: you have a particular customer service and administrative job roles. you are working...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Customer Care, Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
... complaints procedures and how these are dealt with Understand equality and diversity and laws relating to these are crucial for customer service Unit... Learn about: Customer Service, Customer Service Skills, Customer Retention...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Professional development, Financial Control, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Skills and Training, Customer Care, Quality Training...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Customer Care, Customer Service, Social Media...
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- NVQ
- Online
- Different dates available
- 12 Months
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
... the sterilisation procedures needed when working as a beauty therapist Unit 2: Reception Duties Acknowledge the duties that are required when working on a salon...
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Excellent
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- NVQ
- Online
.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...The Virtual Assistant - Level 2 Course will take you step-by-step through the thought and learning processes involved in being a Virtual Assistant. A VA is very much like a PA except they work from home using the internet and telephone to help clients all over the world. If you have experience... Learn about: Ms Office, Office IT, Learning Processes...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
... which attract tourists to a particular destination. Unit Three – Customer care and working procedures This Unit contains the following topics: Deal with customers... Learn about: Travel and Tourism, Online travel & tourism course, Travel Tourism...
Similar training in other typologies
- HND
- Glasgow
- 2 Years
... and Tourism Industry; Marketing; Providing Information on The Scottish Tourism Product; Customer Care; Tour Operations; Visitor Attraction Operations; Planning...
- Vocational qualification
- Springburn
- 1 Year
...Faculty Construction Technologies Creative and Applied Arts Engineering Technologies Humanities Science & Care Management Business & Sport Commercial Business Unit January courses. Study Mode Full Time Part Time Block Release Evening Flexible/Distance Learning Day Release Other SVQ Development...
- Course
- Glasgow
- Different dates available
... and interesting topics such as the registration process involved, health, safety and hygiene matters, and how to provide good customer service and involve parents. The Diploma also helps you understand the financial aspects of running your own business, and provides a reading list of useful books... Learn about: Customer Service, Child care, Financial Training...
- HND
- Glasgow
- 2 Years
... People; Communications; Accounting; Marketing. A selection of optional units includes: Customer Care; Market Research; Managing a Small Business; Human...
- Course
- Glasgow
- Different dates available
.... It covers everything from communication in both informal and formal ways to an in-depth understanding of customer care. This course is ideal for anyone who is a receptionist or is keen to include more reception skills into their job. The Professional Receptionist course consists of 2 different... Learn about: Customer Care, Effective Communication, Communication Training...
- Course
- Glasgow
- Different dates available
... to manage office operations effectively and supervise the work of others in an office environment. Course ObjectivesAt the end of the course you will be able to:Introduce the benefits of good customer care Explore ways of handling complaints and difficult customers Demonstrate customer care in face to... Learn about: Customer Care, IT Management, Skills and Training...
"level 2 customer care"
- NVQ
- Springburn
- 1 Year
...Contribute to Positive Relationships | Help to Keep Children Safe | Support Children's Development | Use Support to Develop own practice in Children's...
- NVQ
- Glasgow
- 9 Months
...Reflect and Develop Own Practice Assessment: Continuous, with a mix of practical observations and theoretical assessments Portfolio of evidence to be completed Duration... Learn about: Learning and Development...
- NVQ
- Kirkintilloch
...Evening Weekdays: Tuesday, Wednesday, Thursday Course Information: Predominantly work based although candidates will be required to attend college for underpinning knowledge...