Personal Development Courses Highland

...It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course... Learn about: Resolving Issues, Achieving Results, Dealing with People...

...This course will benefit those who are new to PowerPoint or who have limited skills in it's use. Course Objectives: This course is designed for individuals...

...to bring examples of their own written work to the public course. By taking this course, participants will increase their confidence in producing written material... Learn about: Letter Writing...

...The course is designed to give participants a full understanding of how to prepare and deliver an effective presentation. It is highly practical with opportunities for practice... Learn about: Building Confidence, Body Language, Gathering Information...

...Delegates who attend this course will benefit from a better understanding of how to build rapport and will work on communicating in a friendly and confident manner... Learn about: Speaking Clearly, Sentence Structure, Key Skills...

...You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one... Learn about: Non-verbal Communication, Body Language, Building Rapport...

...understand how to control each sales call and take confidence in their role. Effective techniques in dealing with 'gate-keepers', overcoming objections... Learn about: Telephone Etiquette, Incoming Calls, Sales Process...

...learning and experiencing different methods of facilitation and communication skills to get results. The trainer for this course is a Fellow of the Chartered... Learn about: Strategic Planning, Different Language Styles, Win/Win Solutions...