Phoenix Training and Development courses

...The workshop blends group exercises with individual feedback. Delegates will learn to speak persuasively and confidently, building their credibility...

...all Phoenix workshops are tailored on demand, which means that we will develop the final agenda with you to deliver exactly the training you...

...“Standard” win-lose approach and how to address this in others - Dirty tricks and how to recognise them - Five steps to turn win-lose into win-win...

...how important it is to control emotions Questioning techniques – getting to the root of the problem Delivering clear explanations Responding positively...

...as well as develop and commit to new ideas and techniques. Suitable for: All those need of time and self-management. The course can be adapted to specific...

...enabling them to operate at a higher level of personal understanding Gained a deeper understanding of the effects of workplace stressors and the value...

...and explain the ‘Assessment Cycle’ Determine objectives that reflect the ‘SMART’ principles for both the ‘what’ and ‘how’ elements of an individual’s job...

...Elements Qualities and Characteristics of Leaders Habits of Highly Effective Leaders Leadership v Management Proactive Leadership Prioritising and Self-Management...