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Phoenix Training and Development courses
- Course
- Inhouse
- Advanced
- 1 Day
...and pace Presenting individually and with a colleague Individual and group exercises throughout Except in the case of Open Courses, all Phoenix workshops are tailored on demand...
- Course
- Inhouse
- 2 Days
...easily Using variables and concessions – “enhance and reduce” “Power” in negotiation – techniques to stay in control Situations to avoid – maintaining...
- Course
- Inhouse
- 1 Day
...emotion Assertiveness Transactional Analysis - Motivation and its relationship to interests: Maslow’s Hierarchy of Needs Herzberg’s Hygiene Factors McClelland Model...
- Course
- Inhouse
- 1 Day
...to specific customer complaints. Suitable for: Suitable for: anyone at any level whose job involves customer contact. Suitable for: anyone at any level...
- Course
- Inhouse
- 1 Day
...By the end of the course, participants will be able to: Examine their familiar work style and the circumstances affecting their own time management Establish...
- Course
- Inhouse
- 1 Day
...exactly the training you want, at the level you need, within the timeframe you decide...
- Course
- Inhouse
- 2 Days
...The competence assessment meeting The communication process Giving and receiving constructive feedback Assessing poor performance Reactions to ‘bad news’...
- Course
- Inhouse
- 2 Days
...Creating a Compelling Vision Communicating a Compelling Vision Leadership Styles Motivating Others Generating Commitment Tools and techniques for developing...