Phoenix Training and Development courses

...and pace Presenting individually and with a colleague Individual and group exercises throughout Except in the case of Open Courses, all Phoenix workshops are tailored on demand...

...Those with little training in negotiation, regardless of experience. Practical Negotiation Skills Course Objectives: this course is designed for delegates...

...communication styles can influence the negotiation. Identify communication skills and styles which promote a win-win negotiation Recognise “dirty tricks”...

...The concept of ‘ownership’, and the importance of mindset Why the initial contact is so crucial Gaining trust, and making the customer feel valued The...

...as well as develop and commit to new ideas and techniques. Suitable for: All those need of time and self-management. The course can be adapted to specific...

...enabling them to operate at a higher level of personal understanding Gained a deeper understanding of the effects of workplace stressors and the value...

...of why a performance issue might exist and how best to deal with it. All Phoenix courses are tailored on demand. Suitable for: Suitable...

...Leadership Skills and Habits: – Covey’s 7 Habits – Adapted Adair Model – Urgent v Important Matrix – Three Boxes of Life! – Situational Leadership Except...