Phoenix Training and Development courses

...channel stress successfully for results. Suitable for: all those who need to deal with a highly demanding work environment, often with the challenges...

...what you do well and what can be improved Course notes, helpful tips, further study options...

...of why a performance issue might exist and how best to deal with it. All Phoenix courses are tailored on demand. Suitable for: Suitable...

...to ensure that the maximum is got out of the appraisal system, and that it contributes significantly to the achievement of business goals. Except in the case of Open Courses...

...of effective Leaders Define the difference between management activities and those of leadership Use the Adapted Adair model and Seven Habits to assess...

...This programme is designed to offer managers a broader perspective of change, to suggest a different approach and provide tools and techniques from...

...Except in the case of Open Courses, all Phoenix workshops are tailored on demand, which means that we will develop the final agenda with you to deliver... Learn about: Recruitment and Selection...

...to coach their teams with flexibility and confidence. The course can be enhanced by allowing extra time for each participant to experience their own one-to-one coaching session...

...will develop the essential skills and gain experience from peer mentoring sessions...

...TRAIN THE TRAINER Course Objective: to acquire the skills to design and deliver effective, inspiring training courses. Participants will learn how to...

...and maintaining rapport Influencing with rapport – Resources State management Using anchors – Logical levels The influence of the levels for change...

...formal training all new managers, or those with experience but no previous formal training Course Objective: to introduce participants to the complex issues involved in management...

...exactly the training you want, at the level you need, within the timeframe you decide. By the end of this course, delegates will be able...

...How to develop trust, not just the display of co-operation Finding and developing your role in a group endeavour Accessing your creativity and vision Evolving...

...What can be gained by effective questioning Recognising the difference between general and specific needs Developing urgency within the client Day...

...Selling Strategically Course Objective: to encourage participants to think more strategically about their approach to sales. The course aims to develop...

...Understanding how effectively you are selling to your key accounts and how well you know clients with potential Identifying creative ways to maximise revenue...

...how the manning of the stand can best be planned and utilised and how the team members' individual efforts can contribute to the success of the whole...

...a persuasive & coherent sales message Handling objections – “Treating the cause and not the symptom”. This approach will help conclude the sale and avoid any unnecessary delays...

...your communication skills – practical techniques to ensure clarity Body language – non-verbal communication; how to make sure that your presentation is...