Phoenix Training and Development courses

...It can also be extended for managers, to help them formulate methods of dealing with identified issues amongst the team, in keeping with the Health & Safety...

...This workshop will help delegates to: Understand how to get the maximum benefit from each meeting attended Know what it takes to be an effective meeting leader...

...skills and attitude to do so. This programme is designed not only to enable managers to become familiar with the mechanics of performance review...

...to ensure that the maximum is got out of the appraisal system, and that it contributes significantly to the achievement of business goals. Except in the case of Open Courses...

...more effectively Identify the key de-railers of Leaders Create and communicate a compelling vision of the future Describe their preferred leadership style...

...evolution or change. MANAGING CHANGE Course Objective: Change Management is now a recognised pre-requisite of good overall management in business and...

...To ensure that a successful and well-structured recruitment process can be installed at all levels. All Phoenix courses are tailored on demand... Learn about: Recruitment and Selection...

...exactly the training you want, at the level you need, within the timeframe you decide. By the end of the course participants will be able...

...explore different mentoring model Course elements A brief review of the history of mentoring Applications for mentoring – other companies’ experiences...

...Plan and deliver their own training session Handle a range of groups and personalities Use a variety of techniques to encourage participation and discovery Create an engaging...

...Except in the case of Open Courses, all Phoenix workshops are tailored on demand, which means that we will develop the final agenda with you to deliver...

...when and how to discipline individuals Train and coach their teams more effectively Day One The role of the manager – What are your responsibilities?...

...Recognising personal drivers Designing individual strategies for re-motivation Creating a structure for effective communication Developing a culture...

...By the end of the course participants will have: Bonded together as a team Developed creative, practical skills to overcome communication obstacles Understood...

...By the end of the course participants will be able to: Assess the effectiveness of their current sales skills Recognise the importance of setting clear...

...specific needs of a client How to develop market share effectively What you should know about your competition Analysing the benefits of your products...

...from key accounts Client objectives, planning and monitoring effectiveness Establishing needs, keeping in touch Course Elements Review of existing techniques...

...sales staff and demonstrators. Selling at Exhibitions Course Objective: by the end of this course, attendees will have deeper understanding of what...

...within a client – keeping the sales process moving towards a successful conclusion Working closely with the sales team – utilising the partnership to create...

...supported by what you don’t say! Effective use of visuals – how to support but not dominate the presentation Practical exercises throughout the course...