Phoenix Training and Development courses

...of personal powerfulness in dealing with them Picked up practical, usable skills which produce immediate benefits in the workplace Course Elements Dealing...

...types of meetings Internal updates, sales, project management status, strategy meetings Getting the maximum benefit from each meeting attended Planning...

...the ‘reaction to bad news’ cycle Use questions appropriately and listen actively to responses Structure a constructive, two-way assessment/review meeting...

...giving constructive feedback where necessary and ensuring two-way communication Agree SMART development goals Conduct appraisals in a confident...

...to the long-term success of the business. This programme is designed to offer managers an understanding of the difference between leadership and management...

...become a critical aspect of sustainable competitive advantage. A successful business is one that can re-invent itself in the face of competitive pressures...

...your preferences - The ‘offer’ Relevant procedures (including negotiation of terms) - The appointed person’s first day and subsequent induction period... Learn about: Recruitment and Selection...

...particularly managers, supervisors, team leaders, in-house trainers, HR personnel and mentors. EFFECTIVE COACHING SKILLS Course Objective: coaching...

...the potential of their team. A highly-interactive workshop with discussion and practical exercises. Except in the case of Open Courses, all Phoenix workshops...

...the learning cycle Working with different learning styles Body language and other non-verbal signals Practising your skills Plan and manage your own training...

...Except in the case of Open Courses, all Phoenix workshops are tailored on demand, which means that we will develop the final agenda with you to deliver...

...of situations Discipline – When and How? Creativity in Management Techniques for training and coaching...

...to help experienced managers re-examine their current management techniques. They will be encouraged to evaluate their own strengths and weaknesses...

...commitment and communication in successful teamwork. Suitable for: groups of 8 delegates and up, who would respond to a lively and fun approach to training...

...objectives Develop urgency within the client through effective questioning techniques Deliver a relevant and powerful sales message Ensure that an “advance”...

...understanding of their client base and how both new and existing clients can be developed. The final aspect of the training focuses on improving market...

...way of remaining in contact, re-identifying needs and building relationships that will pay dividends over a period of time. By the end of the course...

...They will be motivated and geared up for success! Suitable for: exhibition stand managers, sales staff and demonstrators. exhibition stand managers...

...This course has been designed to provide the participants with some essential sales techniques, as well as helping them to appreciate the contribution...

...accordingly Maximise the impact of visual aids Understand the importance of body language and voice control Course content: What can be achieved through presentation?...