Phoenix Training and Development courses

...their importance Establishing the needs of the client Day Two Learning to use features, advantages and benefits Developing a strong “sales message” Maintaining...

...What can be gained by effective questioning Recognising the difference between general and specific needs Developing urgency within the client Day...

...participants will be able to: Understand where their business comes from Develop a client profile and a competitive strategy Analyse the benefits of their...

...significant revenues from existing customer relationships. Sales people who wish to continue generating significant revenues from existing customer relationships...

...Except in the case of Open Courses, all Phoenix workshops are tailored on demand , which means that we will develop the final agenda with you to deliver...

...Course Elements Examining the structure of an agency – who does what? How it is all “tied together” From idea to advertisement To whom and when to pitch...

...This course has been designed to provide the participants with some essential sales techniques, as well as helping them to appreciate the contribution...

...setting yourself targets Selling vs Shelving – understanding the difference Questioning techniques suitable for client meetings Presentation structure...

...Delegates will learn to speak persuasively and confidently, building their credibility and rapport with both clients and colleagues. They will develop...

...support and control the voice; adopting correct posture; using the whole body to enrich the voice access to the full vocal range; how to project without...

...this course is designed for delegates with little experience in negotiation. The course focuses on the essential skills and stages involved...

...which impacts on both our personal and professional lives. This module is based around assisting delegates to develop the confidence, self-awareness...

...questionnaire at least one week in advance of the course. This will help delegates set personal objectives and where possible influence the content in the programme...

...we communicate and therefore how the other person may respond Describe the Assertiveness model and how to recognise aggressive, passive and assertive behaviours...

...Please note that all Phoenix courses are tailored on demand. Suitable for: People who wish to make a positive impact when communicating in a variety of situations...

...Action planning The Power of Belief Limiting beliefs Empowering beliefs Changing beliefs Eliminating negative emotions Techniques of Assertiveness – How...

...how important it is to control emotions Questioning techniques – getting to the root of the problem Delivering clear explanations Responding positively...

...By the end of the course, participants will be able to: Plan to communicate persuasively and coherently Use effective, plain English Get the message across...

...There will be suggestions for a variety of different starting points and effective structures. Participants will learn to construct an argument by ordering points persuasively...

...disciplines for improving workflow Recognise the factors causing them to procrastinate and develop methods for overcoming procrastination Develop methods...