Positive behaviour management courses

... to improve performance and productivity Positive Discipline Identify methods to establish and maintain discipline through positive means, such as reinforcement... Learn about: Personnel Management...

... is NOT a first aid course and does not contain elements of it. Proposed Learner Outcomes - The worker must be able to • Understand the context of the Positive... Learn about: Physical Intervention, Conflict Management, IT risk...

... the causes of self-harm List a range of alternatives to self-harming behaviour Identify positive coping strategies that can enable young people to limit...

... of communication models. §Explain how attitudes affects behaviour. §Describe how to handle conflict to achieve positive results. Suitable for: The course is for staff who are likely to deal with potentially difficult situations. It will provide them with the knowledge and understanding to develop basic recognition...

.... This ability, to learn and develop, is integral to the ILM Level 7 Certificate in Leadership & Management... Learn about: Negotiation techniques, Evaluating feedback, Leadership Styles...

... Learner Outcomes - The worker must be able to • Understand the context of the Positive Behavioural Support model • Understand the term ‘challenging... Learn about: Physical Intervention, First Aid, Conflict Management...

...of techniques from those based on physical relaxation to those aimed at creating new patterns of thinking. Includes the opportunity to briefly experience mindfulness... Learn about: Emotional Intelligence, Positive Psychology, Personal Effectiveness...

.... With videos to explore the science behind mindfulness. SECTION 8 Mindfulness-based CBT for Stress Management This unit uncovers the positive and negative sides... Learn about: Panic Attack, Cognitive Behavioural Therapy, Mental Health...

... to stay in charge Knowing what to give away Creating a circle of champions Understanding group dynamics Giving positive feedback Making ""weaknesses""... Learn about: Strategic thinking, Conflict Management, Influencing Skills...

... workshop delves into the concept and practice of assertiveness in comparison with other, less constructive behaviours. Participants will gain a thorough understanding of what assertiveness means and how to apply it in order to enhance their relationships with others. There will be an emphasis... Learn about: Assertive thinking, Body Language, Assertiveness Training...

... child and young person development. The unit also includes support to children and young people experiencing transitions and positive behaviour support... Learn about: Child Care Management, Child Psychology, Growth and Development...

...-rich program is specifically designed for individuals keen to build their personal and professional value as transformational leaders through their emotional intelligence, key behaviours, and their personal branding strategy... Learn about: Emotional Intelligence, Organisational healt...

...Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice, tone and language for maximum effect... Learn about: Assertiveness Training, Corporate Communications, Telephone Skills...

... views or ideas to others with a positive and influential style. This course helps you to understand your behavioural style and develop techniques... Learn about: Communication Training, Assertiveness Training, Body Language...

... the five most common conflict resolution styles and when to use them. Increase positive information flow through non-verbal and verbal communication skills... Learn about: Behavioural intervention techniques, Conflict Management, Employee Relations...

...; Explore how people cope with stress; Demonstrate stress management techniques; Understand the role of relaxation; Describe the benefits of nutrition and diet; Understand the impact of self-esteem on stress; Develop awareness of goal setting and time management techniques... Learn about: Time management, Stress-related risks, Stress and Anxiety...

...Telephone Techniques Course Objectives. Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice... Learn about: Confidence Training, Assertiveness Training, Telephone Skills...

... and meeting targets Giving feedback (positive and negative) Dealing with difficult and under-performing members of your team appropriately... Learn about: Team Leader, Team Training, Team Leadership...

... Management Assertiveness Positive Mental Attitude MODULE 8: The Structure of Customer Service Excellence Learning outcomes: Learn about the six pillars... Learn about: Telephone Skills, Behavioural intervention techniques, Customer Manager...

... to children The importance of policies Unit 8 - Promoting positive working relationships Promoting positive working relationship Types of family structure Types... Learn about: Child Protection, Family Practice, Child care...