The Power of 7 Sales Techniques
Course
Distance
Description
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Type
Workshop
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Methodology
Distance Learning
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Start date
Different dates available
This programme uses practical learning techniques to develop face to face and telephone telesales techniques in dental teams.
It is increasingly important for practices to handle initial telephone enquires effectively and to convert them into long term business relationships.
Teaching
This is a taught course, in which each student is guided by a personal tutor; in this way students benefit from the ability to choose when and where they study with the support of a mentor/tutor. Each programme teaches a range of recognised legal and ethical codes which dental professionals must observe and enables students to embed GDC and Quality of Care regulations into every day practice activities.
On line aspects
Learning and reference materials are provided on line and students work is uploaded directly onto our online Student Pathway from where the tutor accesses your work to provide feedback and guidance.
Our learning materials are set entirely within the dental practice workplace as students contextualise the learning for their own practice
Courses consist of subject units each of which has a Student Notebook. Students are also supported with Learning Activities to develop their knowledge and understanding of the subject matter before creating assignments for assessment.
Please find an enquiry pack attached. Studying for a professional qualification whilst working is demanding, we recognise this and have designed a range of flexible programmes offering a flexible approach to enable students to develop a range of academic, professional and personal management skills.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Sales Techniques
- Sales Management
- Dental Teams
- Dentalcare
- Dental Health
- Patient Care
- Business Relationships
- Professional Sales
- Sales Manager
- Sales Marketing
- Sales Representatives
- Sales Training
- Sales Strategy
- Sales Coaching
Course programme
This programme examines how patient-focus can direct customer care culture and enables delegates to:
- Understand what patients require-
- Provide the service standards they expect.
- Collect genuine feedback from them and incorporate it into quality improvements.
- Encourage your team to go the ‘extra mile’ when dealing with patients.
Effective patient-focused service is the result of the practice recognising patients needs and delivering systems that meet them .
Aims: Learning will cover ways to :• Set patient interaction objectives
• Engage clients
• Manage objections and negative responses
Objectives: As a result of the training learners will be able to :
• Present a friendly, professional and confident telephone persona
• Build client relationships based on trust and respect
• Close sales to reach sales targets set by the practice
Additional information
Course fees can be paid by instalment on request. On booking you will need to pay a £50.00 deposit when you book your course. The remainder of your course fee will be paid on invoice in one or up to 4 payments on request. The examination fee is included in the course fee, so there will not be any additional fees to pay.
Getting Started
Each course begins with induction activities to ensure students are comfortable with our online systems before they begin their studies with us.
If you have questions and you have 10mins for a brief call, please drop me a note saying when you are available, between 8am and 8pm and I will give you a call. We look forward to welcoming you to our learning environment
The Power of 7 Sales Techniques