Professional Sales Skills Training Diploma - CPD Certified
Course
Online
Description
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Type
Course
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Methodology
Online
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Class hours
26h
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Duration
Flexible
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Start date
Different dates available
Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is – the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training is suitable for sales people of any level.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Professional Sales Skills Training Diploma is CPD QS & IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
Our Professional Sales Skills Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
On receiving your request an academic officer from the course will call you to explain everything about the course, including how you can sign up, payment options and enrollment periods
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Customer Service
- Marketing
- Sales
- Professional Sales
- Sales Training
- Customer relationship
- Lifetime Value
- Checklist
- Salesmanship
- CRM Program
Teachers and trainers (1)
iStudy iStudy
Instructor
Course programme
COURSE CURRICULUM
Salesmanship
- Introduction To Salesmanship
- How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations
- How to Use Enthusiasm in Low Pressure Selling
- Building Customer Confidence Through Low Pressure
- Timing the Low Pressure Sale
- Developing the Low Pressure Sales Personality
- How to Organize Yourself for Low Pressure Selling
- Objection Handling Techniques
- Highlight Closers in Low Pressure Selling
- How You Can “Tell It Faster-Sell It Faster” Through Low Pressure
Customer Service Basics
- Customer Service Skills Training Templates
- Customer Service & Retention Checklist
- Customer Service Checklist
Developing Customer Relationship Skills
- Good Customer Relationship – Why is it Important?
- Understanding Your Customers
- How to Calculate Customer’s Lifetime Value
- How to Keep Your Customers Happy?
- How to Get Your Customers to Say ‘Wow!’
- Proven Methods of Customer Retention
- The Art of Customer Follow-up
- Loyalty Marketing Program
- Promotional Items to Enhance Customer Relations
- Handling Customer’s Complaints
- How to Deal with Difficult Customers
- Introducing the Seven Deadly Sins of Customer Service!
- Customer Relationship Management (CRM) Software – The Benefits
- Choosing a CRM Program
- Customer Service over the Phone
Professional Sales Skills Training Diploma - CPD Certified