PTP Training & Marketing Ltd courses

...and how that can be applied to the leisure industry Recognise and develop selling skills to promote our services Feedback forms. What works?... Learn about: Customer Service...

...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Utilising positive communication skills to Influence and Persuade 11:00 - 11:15 Coffee Break 11:15... Learn about: Convert to sales, Communication Skills, Money and manpower...

...task, process and people.) 11:30 - 12:45 The Facilitators Toolkit (Part 1)(The first two essential facilitation skills: First, a route map for creating... Learn about: Creative techniques, Facilitation Skills...

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service, Public Sector...

...required to use a variety of processes to engage, enthuse and enrol operations people to buy-into a change in working practices required by the business... Learn about: Decision Making, Facilitation Skills, Problem Solving...

...relate to the various social styles. Ways to secure and consolidate agreements. This course suits Anyone who has to negotiate effectively, in internal... Learn about: Negotiation Skills...

...adjust physiology to adopt the most effective listening posture Use of a questioning framework to elicit from just about anyone what they want and... Learn about: Listening Skills...

...10:45 - 11:15 Short Presentations (Delegates make short presentations - 3 minutes - prepared on the day. Fundamentals assessed; structure;... Learn about: Presentation Skills...

...effective techniques for telephone prospecting Develop and refine an individual style Always get through to the right person! Return to the workplace... Learn about: Negotiation Skills, Closing Skills, Sales Training...

...This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask...

...The Real Facts (What does it mean & how do we use it? Time to consider the real facts and understand your role.) 10:45 - 11:15 Making Objectives Even SMARTER...

...and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill... Learn about: Assertiveness Training, Confidence Training...

...It is designed to demystify financial jargon and introduce the key financial statements, how to interpret them and how to use them to obtain essential business information... Learn about: Business Friendly Finance, Planning and Budgeting, Establishing Profit and Cost...

...objectives How to plan internal and external communication Business Skills for Administrators - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00...

...even if they are all working from home. Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit... Learn about: Sales Training, Credit Repair, Sales Trends...

...Timetable 9.30 –9.45 Coffee & course objectives 9.45 –10.30 What information is needed: time frame format accuracy 10.30 –11.15 Reading your profit and... Learn about: Marketing and Sales, Finance Economics, Sales Training...

...assessment of the financial performance and health of a business. Interpreting Financial Statements- Virtual Training - Timetable 09:30 - 10:00 Coffee... Learn about: Financial PR, Financial Training, Financial Terms...

...Programme for Non-Financial Managers (2 day course)- Virtual Training - Timetable Day 1 09.30 – 09.45 Welcome & introductions 09.45 – 10.00 Introduction... Learn about: Development Programme, Team Training, Financial Managers...

...planning, target setting, measurements. The importance of the year-end activities: accruals and reserves. The importance of Expense Control)... Learn about: Finance Manager, Finance Managers, Finance for Non-Finance Managers...

...This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. The course helps... Learn about: Buying Advisor, Closing techniques, Handling and Closing Techniques...