Recruitment & Selection

Recruitment & Selection

Duration: 2 Days

When does recruitment stop and selection begin? Attracting candidates is in itself a self-selection tool for candidates and a promotion opportunity for your organisation.

More than 96% of all selection involves interviewing, and in some cases, research has shown that interviewing can be one of the least effective predictors of performance in the job. Many people responsible for selection have not been formally trained in interviewing skills, whilst many candidates are very experienced in interviewing techniques. With the host of equal opportunities legislation which governs recruitment and selection processes, those responsible for recruitment and selection should develop their interviewing skills towards the competence/behavioural based approaches to ensure stronger validity of candidates to performance on the job.

Course Designed For

Anyone who has responsibilities for either recruitment or selection processes. Those who want to develop their interviewing skills, and those who want to develop a competence approach to their selection interviews.

Objectives

How will you and your organisation benefit…

Upon completion of this course you should be able to:

• Write an advertisement for a post that meets equal opportunities legislation and promotes your organisation favourably
• Design adverts which are self-selection tools for candidates
• Assess a full range of media and choose the most appropriate for the post
• Write behavioural competences and positive and negative assessment criteria
• Conduct behavioural interviews using a range of questioning techniques
• Analyse verbal and non verbal communication during an interview and develop your skills in observations
• Use the W.A.S.P. technique as a structure for your interviews

Course Outline

Writing Advertisements

• The four criteria of best practice
• Designing adverts as a selection tool
• Where and when to place selection advertisements

Skills Development

• Communication skills (verbal and non-verbal)
• Interviewing techniques
• Questioning Skills
• Writing and assessing behavioural competences
• Feedback and observation skills
• Active listening

Learning Methods

• A variety of learning methods to facilitate skill development
• Role plays/mock interviews
• Feedback and observation groups
• Examples of competence frameworks
• Trainer input on equal opportunities legislation