Sales Advisor Course
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The Sales Advisor Course provides a practical and structured introduction to the core skills needed to succeed in modern sales environments. It is designed to help learners understand customer needs, communicate confidently, and convert enquiries into successful sales. Through clear, accessible modules, the course covers customer engagement, product knowledge, persuasive communication, objection handling, negotiation, and service excellence—skills essential for anyone working in retail, call centres, online sales, or customer-facing roles.
This online CPD training supports learners in building strong commercial awareness and developing a customer-centred sales approach. You will learn how to assess buying signals, manage sales conversations professionally, and create positive customer experiences that drive repeat business. The course also offers guidance on maintaining ethical sales practices, managing targets, and building long-term customer relationships.
Whether you are starting your sales career or looking to enhance your existing skills, this course provides a flexible way to strengthen your confidence and improve your performance. It is suitable for beginners and those already working in sales who want to refine their techniques. Completing the Sales Advisor Course helps boost your CV, enhances job prospects, and prepares you for a wide range of sales and customer service positions across the UK and internationally.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Develop strong customer communication skills
Understand buyer needs and sales motivations
Improve product and service presentation techniques
Handle objections and difficult conversations
Strengthen negotiation and closing skills
Build long-term customer relationships
Increase confidence in sales environments
The Sales Advisor Course is ideal for anyone looking to start or progress a career in sales, customer service, retail, or business development. It suits school leavers, career changers, existing sales professionals, and individuals who want to improve their customer-facing communication skills. The course is also suitable for those working in call centres, hospitality, online retail, or corporate client services who wish to strengthen their ability to influence buying decisions and support customers effectively.
This training is accessible to learners with varying levels of experience, making it a valuable choice for both beginners and those looking to refine their existing sales techniques. The skills gained can support career paths such as Sales Advisor, Customer Service Representative, Telesales Agent, Retail Associate, Business Development Assistant, or Client Care Executive. Anyone wanting to improve confidence, achieve better sales outcomes, and enhance their employability will benefit from this course.
There are no formal entry requirements for the Sales Advisor Course, making it accessible to learners from a wide range of backgrounds. The course is suitable for individuals aged 16 and above who are looking to develop their sales and communication skills for professional growth. Although not essential, learners will benefit from having good English and numeracy skills, along with basic IT competence to comfortably complete the online modules. A strong interest in customer interaction and motivation to work towards sales goals will further enhance the learning experience.
Upon successful completion of the Sales Advisor Course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Sales Advisor Course stands out for its flexibility, structured learning, and career-focused approach. Learners can study entirely online at their own pace, making it easy to fit their training around work or personal commitments. The modules are designed by industry professionals and offer clear, practical guidance that strengthens communication, customer service, and sales performance. This course equips learners with valuable skills that can be applied across multiple industries and used to enhance any CV. Its self-paced format and accessible content make it suitable for anyone looking to build confidence and achieve better outcomes in sales-related roles.
Yes. The course is designed to be accessible for complete beginners as well as those with some sales experience. The modules introduce the fundamentals step by step, using clear explanations and practical examples to help learners build confidence quickly. No prior knowledge of sales is required, and the content is structured to support all learning levels. This makes it an excellent starting point for anyone exploring sales-related job roles or seeking to strengthen their customer communication skills.
Completing the Sales Advisor Course helps you develop widely recognised skills that are valuable in retail, customer service, telesales, business development, and many other customer-facing roles. You will learn how to communicate effectively, influence buying decisions, and manage customer needs—abilities that employers across the UK and internationally look for. The certification enhances your CV, increases employability, and supports career progression for both entry-level and experienced professionals.
This course is delivered through a flexible online learning platform, allowing you to study at your own pace from any device. You can access the materials at any time, progress through the modules in a way that suits your schedule, and complete assessments when you feel ready. The self-paced format makes it ideal for learners balancing work, education, or personal commitments. All learning materials are included, and no classroom attendance is required.
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The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Networking
- Customer Service
- Sales
- Communication Skills
- Sales Training
- Influence
- Relationship
- Customer
- Non-Verbal Messages
- Handshake
Teachers and trainers (1)
One Education
Course Provider
Course programme
This course equips learners with the relationship-building skills essential for success as a Sales Advisor. It begins with a course overview and guidance on focusing on the customer, before exploring the psychological factors that influence how people form connections. Learners develop techniques for appropriate disclosure, winning trust, and applying principles of influence in sales interactions. The programme also strengthens communication skills, including reading non-verbal cues, using an effective handshake, engaging in confident small talk, and building strong networks. A mock exam and final exam help reinforce understanding and support practical confidence in sales advisory roles.
COURSE CURRICULUM
Sales Advisor
- Course Overview
- Focusing on Your Customer
- What Influences People in Forming Relationships?
- Disclosure
- How to Win Friends and Influence People?
- Communication Skills for Relationship Selling
- Non-Verbal Messages
- The Handshake
- Small Talk
- Networking
Mock Exam
- Mock Exam – Sales Advisor Course
Final Exam
- Final Exam- Sales Advisor Course
Sales Advisor Course
