Sales Advisor Course

Course

Online

£ 425 VAT inc.

Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

A sales advisor plays a crucial role in customer service and the customer journey. Their number one responsibility is to assist shoppers and impart specialist knowledge to help them with their shopping choices. In this Sales Advisor Course, you will learn the art of excellent customer service, explore the role of a sales advisor and the practices and principles of maintaining a store to enhance the customers’ experience.

This course is ideal for those who are just starting out in the retail industry and wish to develop the fundamental skills to fast track their career. You will gain a solid understanding of consumer trends and what customers want, and be trained on how to handle payments, manage complaints and much more.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Get an in-depth introduction to the retail industry and current sales trends
Understand the key responsibilities of a sales advisor and the skills required for this role
Learn the secrets to delivering excellent customer service and understand what your customers want
Learn how to maintain the store environment and ensure its order and cleanliness
Be able to deal with customer complaints in a patient and constructive manner
Develop essential communication, teamwork and customer-facing skills
Gain a recognised qualification in sales advising to kickstart your career
Discover tips, tricks and strategies for assisting customers and advising them on their purchases

This course is suitable for those who are interested in working in the retail industry in customer service roles. This is an entry-level training program with no previous experience required.

On successful completion, learners will have the practical skills and knowledge to work in a wide range of customer-facing roles, such as:

Sales Advisor
Retail Sales Assistant
Sales associate
Sales Consultant

The Sales Advisor Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 5 years

Subjects

  • Networking
  • Customer Service
  • Sales
  • Communication Skills
  • Sales Training
  • Influence
  • Relationship
  • Customer
  • Non-Verbal Messages
  • Handshake

Course programme

COURSE CURRICULUM

Sales Advisor
  • Course Overview
  • Focusing on Your Customer
  • What Influences People in Forming Relationships?
  • Disclosure
  • How to Win Friends and Influence People?
  • Communication Skills for Relationship Selling
  • Non-Verbal Messages
  • The Handshake
  • Small Talk
  • Networking
Mock Exam
  • Mock Exam – Sales Advisor Course
Final Exam
  • Final Exam- Sales Advisor Course

Sales Advisor Course

£ 425 VAT inc.