75

Customer Care Training

Sort by
YOUR CURRENT SELECTION
  • Customer Care
COURSE TYPE
  • All 609
  • Courses and Training 481
  • Further Education 124
  • Postgraduate Degrees 2
  • Primary and Secondary Education 1
  • Undergraduate Degrees 1
PRICE
  • £5,000
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
  • Sales and Marketing 31
  • Personal Development 27
  • Industry and Science 10
  • Finance 4
  • Business 2
  • Health 1
STARTING
  • In 30 days 29
  • In 3 months 29
  • In 6 months 29
  • In 9 months 29
  • In 1 year 29
  • In over a year 29
DURATION
  • Hours 39
  • Days 7
  • Weeks 2
  • 3 months 1
  • 6 months 1
  • 9 months 0
  • Year(s) 1
LEVEL
  • All levels 22
  • Beginner 11
  • Intermediate 10
  • Advanced 1
CHARACTERISTICS
  • Intensive 1
WHERE TO STUDY
Country
Area/Region
METHODOLOGY
Save 71%
Edify Training
CUSTOMER SERVICE - Online training
Edify Training
  • Training
  • Online
  • Intermediate
  • Different dates available

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Communication Skills, Customer Manager, Customer Service Skills... More

Special Emagister price

£35 £10
+ VAT
Add to comparator
Spearhead Training
Customer Complaint Handling - Online training
Spearhead Training
  • Training
  • Online
  • Beginner
  • Different dates available
Online course - Learning when you need it

...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Customer complaint handling skills, Customer Care, Customer Retention... More


£55
Add to comparator
  • Training
  • Distance Learning

...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet... Learn about: Customer Care, Customer Service Skills, Negotiation Skills... More


Price on request
Add to comparator
  • Training
  • Congleton
  • 1 Day

... as their primary communication tool with internal or external customers... Learn about: Customer Care, Customer Service... More


Price on request
Add to comparator
Customer Service - Online training
FLOW Hospitality Training
  • Training
  • Online

...This customer service training module provides the learner with the main principles of providing excellent customer service - fundamental points that will differentiate an average customer service experience from a memorable one. Suitable for: All staff that deal with customers in their day to... Learn about: Customer Care, Customer Service... More


£30
+ VAT
Add to comparator
  • Training
  • Coventry
  • 1 Day

...Inspire excellent customer care in today's competitive market place. Developing effective customer communications. Understanding the role of support services in delivering good service. Creating and maintaining positive customer relationships. Handling complaints positively and gaining feedback... Learn about: Customer Service, Customer Care... More


£215
+ VAT
Add to comparator
  • Training
  • Isle Of Wight

...Customer service training courses, featuring mystery shopping video footage, delivered directly by our trainers or through knowledge transfer to... Learn about: Customer Care, Customer Service... More


Price on request
Add to comparator
Customer RE-focus - Inhouse training
In-house Research and Training Ltd
  • Training
  • Inhouse
  • 1 Day

...To help create a common company-wide focus on the customer. Suitable for everyone in the organisation not just front line customer facing staff... Learn about: Customer Service, Customer Care... More


£16
+ VAT
Add to comparator
Establishing Customer Needs - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched... Learn about: Customer Care, Sales Techniques, Skills and Training... More


Price on request
Add to comparator
  • Training
  • Nottingham
  • Intermediate
  • 12h - 2 Days

...meeting with you in order to understand your exact requirements. There are two elements to the ACT training, Beginner and Advanced, each element consists... Learn about: CRM (Customer Relationship Management), Customer Care... More


£ 201-500
Add to comparator
  • Training
  • Warrington
  • 1 Day

...Therefore it is important to create the right impression and handle calls professionally and effectively. The course will enable delegates to project... Learn about: Customer Service Skills, Customer Care... More


Price on request
Add to comparator
  • Training
  • Torquay

... to contact existing customers or prospects, and any member of your team who is required to respond to telephone enquiries from existing customers or prospects... Learn about: Negotiation Skills, Influencing Skills, Call Centre... More


Price on request
Add to comparator
  • Training
  • Godmanchester
    and another venue.
  • 4h

... £50 voucher for the next stage in their development Ideal for anyone in Sales or a customer facing role who has had either stage 1 “Closing a Sale made... Learn about: Closing Skills, Sales Techniques, Customer Care... More


£120
+ VAT
Add to comparator
  • Training
  • Blended in Manchester
  • 1 Day

...Sales Solution course that will create you a bespoke sales process that is tailored to your customers logoical buying process. Suitable for: The course is suitable for anyone that wants to increase their sales. You could be a soletrader a salesperson looking to gain a competitive edge or a director... Learn about: Sales Techniques, Team Building, Sales Training... More


£149
VAT exempt
Add to comparator
Customer Care - Online training
Virtual College
  • Training
  • Online

...On completion of this module learners will be able to: Recognise why they need a Customer Care Programme. Have a plan of campaign to install a Customer Care Programme in their company. Understand Customer Care skills and how to use them. Develop a complaints handling procedure that strengthens... Learn about: Customer Care, Customer Service... More


£30
+ VAT
Add to comparator
  • Training
  • Coventry
  • 1 Day

... to customers Listening and responding skills Displaying confidence through voice and tone Gathering relevant and accurate information Taking/leaving an accurate... Learn about: Telephone answering, Verbal Communication, Improve Communication... More


£215
VAT inc.
Add to comparator
Customer Care training in Newcastle Upon Tyne
Base2 Training Limited
  • Training
  • Newcastle Upon Tyne
  • Intermediate
  • Different dates available
  • 1 Day

...Improve and master your customer services skills. This workshop looks at all types of customers and how we can serve them better and improve ourselves in the process... Learn about: Communication Training, Personal and Management Development, Electronic Customer Service... More


£295
VAT exempt
Add to comparator
First Impressions - Inhouse training
In-house Research and Training Ltd
  • Training
  • Inhouse
  • 20h

...Will help you to think about the customer service you provide and to learn how to apply best practice in order to support you organisation in developing and maintaining long-lasting customer relationships... Learn about: Customer Care, Customer Service... More


Price on request
Add to comparator
Customer Care - Inhouse training
Clinton Associates
  • Training
  • Inhouse
  • 1 Day

...To give a common understanding of what customer care is, and what it means to the individual. Suitable for: All non-management staff who are either directly or indirectly responsible for customer services... Learn about: Customer Service, Customer Care... More


Price on request
Add to comparator
Developing Compelling Customer Value Propositions training in Cookham
The Chartered Institute of Marketing
  • Training
  • Cookham
  • Beginner
  • 2 Days

...Learning outcomes Define and evaluate customer propositions. Understand and apply key principles in developing customer propositions.... Learn about: Customer Manager, customer engagement, Customer Retention... More


£1,335
+ VAT
Add to comparator
Customer Service - Inhouse training
Gary Bedingfield Training
  • Training
  • Inhouse
  • Intermediate
  • 7h - 1 Day

...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Staff Motivation, Customer Care, Customer Service Skills... More


£650
VAT exempt
Add to comparator
Brilliant Customer Service training in St Albans
Hertfordshire Chamber of Commerce and Industry
  • Training
  • St Albans
  • 1 Day

...Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Achieve excellence in a customer-focused organisation. Establish the standards, systems and skills that can make every customer,... Learn about: Customer Service Skills, Customer Care... More


£250
+ VAT
Add to comparator