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Distance and online learning Customer Care training
- Training
- Online
- Beginner
- Different dates available
- 3h
...Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services. Completing... Learn about: Customer Service, Customer Service Skills, Customer relationship...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
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I found the two day practical session to be really helpful and educative.
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- Training
- Online
- Different dates available
- 6 Months
...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Client Management, Customer Care, Enhanced Due Diligence...
...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Client Management, Customer Care, Enhanced Due Diligence...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | → see all
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I found the two day practical session to be really helpful and educative.
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- Training
- Online
- Different dates available
... customer needs and much more... Learn about: Communication Skills, Care Management, Communication Training...
- Training
- Online
- Intermediate
- Different dates available
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
... customer needs and much more... Learn about: Customer Manager, Communication Training, Customer Care...
- Training
- Online
- Beginner
- Different dates available
- 1h
...to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything... Learn about: Customer Care, Data Protection...
- Training
- Online
- Beginner
- Different dates available
- Support service
- Delivery of study materials
...Complaint record template Post course exercise plus model answers document... Learn about: Skills Communication, Customer Retention, Customer Service...
- Training
- Online
- Intermediate
- 1h - 1 Day
..."people skill specialist," as he speaks and train on numerous disciplines ranging from communicatio and team leadership to change management and negotiation skills... Learn about: Customer Service Skills, Business Process, Customer Retention Strategy...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
- 3 Months
...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Money Laundering Risk, Financial Training, Anti-money Laundering...
...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Money Laundering Risk, Financial Training, Anti-money Laundering...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
...Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the... Learn about: Negotiation of offers and promotions, Customer satisfaction, Negotiation Skills...
- Training
- Online
- Intermediate
- Different dates available
- 2 Years
...SUPERVISION It is a requirement that all counsellors and therefore student counsellors have regular supervision when working with clients. This ensures your safety... Learn about: Relationship Counselling, Client Management, Alcohol Counselling...
- Training
- Online
- 1h
...as it will expand and update your knowledge and understanding on the subject. As a short course, this eLearning solution will brief you on what is Best Execution... Learn about: Customer Relationship Management, Best Execution, Order Excecution...
- Training
- Online
- Beginner
- 10h
...Customer service training and development is simply defined as ‘the formal, on-going efforts that are made within an organisation to improve the performance of its employees.’ Customer service goes above and beyond the point of purchase. It concerns the activities before, during... Learn about: Customers care, Customer Care, Customer Service Training...
- Training
- Online
- Intermediate
- 10h
... the telephone requires powerful customer care preparation which enables you to build up a customer care or ‘Customers First' attitude to deliver a good service adequately and reliably. The ability to control the call and guide it in a positive way is one of the key skills of a telephone professional. This unit... Learn about: Customer Care, Customer Service, Customer Service Telephone...
- Training
- Online
- Beginner
- 10h
... goals. It also paints a positive picture of the business in the eyes of customers, investors and stakeholders in general. A business cannot simply operate in silence and expect to get by. Nor can poor communication standards sustain a business long-term. For an organisation to reach its full potential... Learn about: Customer Care, Interpersonal Skill, Communication Training...
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