Sell it to me! part 1 preparing the way

The aim
To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships.


About the programmes
Sell it to me!is the best-selling two-part programme on how to build the kind of relationship with customers that will guarantee a sale.

Part 1: Preparing the wayis an amusing and easy-to-follow drama which demonstrates the techniques that help sale people conduct successful business. A series of light-hearted scenarios emphasise the importance of asking open-ended questions and listening carefully to what the customer is actually saying.

By examining a couple of 'worst case' examples, people will learn how to keep control of a presentation and how to avoid making dangerous assumptions that could cost them the sale. From initial contact through to closing the deal, this programme is suitable for all levels of sales staff and can be used as individual or combined teaching units.


The key outcomes
-Improve selling techniques so that customers are guaranteed to want to buy
-Develop and nurture productive customer relationships


Programme includes:
DVD (23 mins)
Course leader's guide
Delegate worksheets on disc
Powerpoint slides/OHPs on disc
Self-study workbook on disc

Blending Learning Pack: £2399
Includes parts 1 and 2 of the DVD resource, full support material and the e-learning standalone CDROM.


Information:
A Video Arts production featuring Josie Lawrence, Robert Lindsay, Amanda Redman, Martin Clunes and Colin Salmon. Release date: 1994

Please note CDROM is of both parts 1 and 2 of sell it to me!

Learning-chapters

• The portable sales mentor
• Ask open questions
• Keep control
• Don't anticipate or assume
• Listen
• Recap of lesson 1
• Explain the benefits
• Establish their needs
• Recap of lesson 2
• Summary

Learning-chapters

• Trailer
• Pre-test
• Introduction
• Meet the customer
• Meet customer needs
• Meet customer objections
• Close the sale
• Summary

The e-learning CDROM covers parts 1 and 2: £799
We provide access to full tracking and reporting so you can keep up-to-date with the learner's progress. All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments.