Course

Online

£ 30 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    February

Study materials, tutor support and certificate

t’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence. This course will help you learn how to be one of those smart sales professionals!

Facilities

Location

Start date

Online

Start date

FebruaryEnrolment now open

About this course

-How to explain and apply concepts of customer focused selling
-How to use goal-setting techniques as a way to focus on what they want to accomplish and develop strategies for getting there
-How to apply success techniques to get the most out of work
-Productivity techniques to maximize their use of time.
-Ways to find new clients and network effectively

This course is for anyone who is involved or wants to sell.

No requirements are needed for this course.

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Reviews

Subjects

  • Sales
  • Sales Training
  • Selling skills
  • Sales Techniques
  • Setting Goals
  • Customer Service
  • Customer Manager
  • Customer Service Skills
  • Customer Relationship Management
  • Customer satisfaction
  • Customer Retention Strategy
  • Customer relationship
  • Selling Techniques
  • Marketing Tools
  • Marketing Strategy
  • Communication Training
  • Communication Skills
  • Selling Price
  • Marketing Communications
  • Communications

Teachers and trainers (1)

Susan Lloyd

Susan Lloyd

Managing Consultant

Susan has over twenty five years senior professional work experience, she spent the first 10 years of her career as a training manager in the Royal Navy, which included training design, delivery and training technologies. Both academically and professionally well qualified, she gained a top MBA from Cranfield University, an MA Marketing. In 2013, she qualified as an NLP Master Practitioner, she n

Course programme

COURSE OUTLINE

Selling Skills

To begin, participants will explore consultative selling and the efforts-result matrix. Participants will also discuss how to build trust and credibility with their clients.

The Sales Cycle

During this session, participants will look at the steps of the basic sales cycle: initiate, build, manage, and optimize.

Framing Success

In this session, participants will learn about the power of the mind and how to use that to build a professional, confident image.

Setting Goals with SPIRIT!

Next, participants will use the SPIRIT acronym to create positive, achievable goals.

The Path to Efficiency

During this session, participants will share their time management tips, and we will offer some ways of maximizing your time.

Customer Service

This session will look at the four needs of customers and how we can use them to sell smarter.

Selling More

Next, participants will explore the three types of selling. Participants will also discuss the importance of perceived value.

Ten Major Mistakes

This session will look at the ten biggest mistakes salespeople make. Participants will then brainstorm ways to avoid or rectify these mistakes.

Finding New Clients

During this session, participants will discuss how to find new clients and how to network.

Selling Price

To wrap up the day, participants will look at the advantages and disadvantages of selling price.

Additional information

WHAT TOPICS ARE COVERED:

-Selling skills
-The sales cycle
-Framing success
-Setting goals with SPIRIT
-The path to efficiency
-Customer service
-Selling more
-Ten major mistakes
-Finding new clients-Selling price

Selling Smarter

£ 30 VAT inc.