Setting Personal Objectives and Managing Performance

Description:
This course is designed to equip you with the vital tools and techniques to set challenging objectives for your staff and then monitor their performance to achieve their goals. We will discuss motivation techniques and dealing with poor performance. This is an opportunity to bring along your own objectives or those of your team and to really focus on what you need to achieve.

What you will learn:
How to:

• Identify the links between organisational, team and individual goals
• Set and manage SMART objectives
• Evaluate performance of the team and of individuals within it
• Discuss methods of providing feedback
• Identify and deal with poor performance
• Establish a performance improvement process