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Short management courses
- Course
- Online
- Beginner
- Different dates available
..., no fixed schedules Available to students anywhere in the world 24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning... Learn about: Measuring the right things, How to Start a Wellness Program, Assess Your Needs...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
... Are You? 15:45 - 16:00 General Discussion And Questions DAY 2 09:30 - 10:00 Summary of Day 1 10:00 - 10:15 Questionnaire on Time Management 10:15 - 10:45... Learn about: Customer Manager, Customer relationship, Customer Retention Strategy...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Day
... with a short quiz at the end of each to test your knowledge. Once you have progressed through each of the modules you can access a quiz which consists of... Learn about: Product Development, Creative Thinking, Cost Control...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Year
... and the needs of its employees. The course trains you how to perform the role of an HR advisor covering conflict management and improving the morale of current staff through proper training, recruiting right and new employees for the new post, etc. The course also teaches you the techniques of analyzing... Learn about: Recruiting and Interviewing, Human Resources, Health & Safety...
- Short course
- Online
- Advanced
- Different dates available
...The delivery charge is applicable with a shipping cost of £4.99. All the certificates have no expiry dates but to stay updated and valued certificates... Learn about: Health and Social Care, Psycho Therapist, Health Management...
- Short course
- Online
- Different dates available
...vitally important part of the sales process.) 12:15 - 13:00 Role Plays - Qualification (Participants practise techniques in questioning and develop a qualification... Learn about: Quality Training, Sales Training, Listening Skills...
- Short course
- Londonand5 other venues
- Birmingham, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...of putting a client on 'Stop' without the knowledge of the Sales person or Buyer Increased enjoyment in the role Positive impact on cash flow and margin... Learn about: Financial Management, Credit Control, Credit Management...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...and looking at potential alternatives 12.30 – 13.00 An opportunity to practice 13.00 – 14.00 Lunch Break 14.00 – 14.30 How to avoid deadlocks in your negotiations... Learn about: Speaking Skills, Time management, Sales Training...
- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Manchester, Nottingham
- Intermediate
- November
...including negotiation and persuasive techniques.) 16:30 Summary & Action Plans Agreed... Learn about: Personal confidence, Business management, Assertion Training...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- July
...and Course Objectives 10.00 – 11.00 Developing a sales strategy process 11.00 – 11.15 Coffee Break 11.15 – 12.30 Identifying and building a target market... Learn about: Sales strategy process, Sales Training, Sales Strategy...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- December
- 1 Day
... you identifying working capital applying ratios and measures of performance 14.30 –15.30 Managing working capital stock management debtors and credit... Learn about: Loss Account, Sales Training, Financial Training...
- Short course
- Londonand5 other venues
- Birmingham, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- September
- 1 Day
... tell you identifying working capital applying ratios and measures of performance 14.30 - 15.30 Managing working capital stock management debtors... Learn about: Cash Flow, Fundamentals of costing, Profit and Loss Account...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Relationship Management, Customer Manager, Customer Retention Strategy...
- Short course
- Londonand5 other venues
- Birmingham, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
... of preparation, good image, strong content and well structured, criteria for judging a good presentation, analysis of a persuasive speech) 10:45 - 11:15 Short... Learn about: Presentation Skills, Speaking Skills, Communication Training...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed... Learn about: Customer Manager, Customer Care, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...15.45 – 16.45: Developing an Action Plan for changes you can make to increase customer satisfaction by really knowing your customer. 16:45 – 17:00 Summary... Learn about: Customer Relationship Management, Customer relationship, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00... Learn about: Customer Manager, Customer Retention Strategy, Customer Service Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...utilise this to your customers delight How to develop an awareness of competitors and how to use this to improve your own service Using current case studies... Learn about: Customer Retention, Customer satisfaction, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
...they prefer in different situations and the results are analysed, highlighting delegates' strengths and weaknesses. Role-plays are devised and practised... Learn about: Sales Training, Sales Techniques, Customer satisfaction...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...issues of appraisal Produce an opportunity to share ideas about, and experiences of, appraisal. Appraisee Training - Timetable 09.30 - 10.00 Coffee... Learn about: Appraisee Preparation, Appraisee Training, Purpose of Appraisals...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates... Learn about: Communication Training, Customer Service Skills, Sales Training...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- October
...12:45 - 13:45 Lunch 13:45 - 14:30 The Power of Questions (A questioning framework designed to elicit the true meaning of the message being received... Learn about: Communication Skills, Advanced Listening Skills, Relationship Counselling...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Day
... – principles of design, waste management, cleaning and disinfection Further Information - how to register a food business, contacting the local authority, legal... Learn about: Food regulations, Food poisoning, Food Storage...