Supervisor Training – Supervising Difficult People

Course

Online

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£ 13 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Class hours

    2h

  • Duration

    20 Days

  • Start date

    Different dates available

  • Online campus

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

The course looks at how you can work more effectively with difficult people. This is an essential skill for supervisors as you are responsible for supervising all types of individual.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

If you are an aspiring supervisor or if you are currently working as a supervisor and need to improve your skills and prove to employers that you have been professionally trained, this is the course for you.

Personalised Certificate.

Virtual tutor led training
Interactive test questions with answers
Downloadable post-course exercise
Downloadable Key learning points document
Downloadable glossary of terms
Email support

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Reviews

Subjects

  • Supervisor
  • IT
  • Communication Skills
  • Difficult People
  • Team Development
  • Team Performance
  • Assertiveness Training
  • Team management
  • Workplace Relationships
  • Understanding conflict

Course programme

The course aims are:

  • To learn about the different personality types
  • To understand conflicts and the costs
  • To learn the stages for resolving difficult people problems at work

It includes the following topics:

  • Workplace Relationships
  • The different personality types you can encounter
  • Understanding conflict and its costs
  • The ten stages for managing a people problem
  • Being assertive
  • Working with your “difficult” people

Supervisor Training – Supervising Difficult People

£ 13 VAT inc.