Supervisor Training – Supervising Difficult People
Course
Online
Description
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Type
Course
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Methodology
Online
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Class hours
2h
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Duration
20 Days
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Start date
Different dates available
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Online campus
Yes
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Support service
Yes
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Virtual classes
Yes
The course looks at how you can work more effectively with difficult people. This is an essential skill for supervisors as you are responsible for supervising all types of individual.
Facilities
Location
Start date
Start date
About this course
If you are an aspiring supervisor or if you are currently working as a supervisor and need to improve your skills and prove to employers that you have been professionally trained, this is the course for you.
Personalised Certificate.
Virtual tutor led training
Interactive test questions with answers
Downloadable post-course exercise
Downloadable Key learning points document
Downloadable glossary of terms
Email support
Reviews
Subjects
- Supervisor
- IT
- Communication Skills
- Difficult People
- Team Development
- Team Performance
- Assertiveness Training
- Team management
- Workplace Relationships
- Understanding conflict
Course programme
The course aims are:
- To learn about the different personality types
- To understand conflicts and the costs
- To learn the stages for resolving difficult people problems at work
It includes the following topics:
- Workplace Relationships
- The different personality types you can encounter
- Understanding conflict and its costs
- The ten stages for managing a people problem
- Being assertive
- Working with your “difficult” people
Supervisor Training – Supervising Difficult People