SVC Group courses

...achieve objectives Motivating to improve performance and results to include: •Basic theories of motivation and their application to teams and individuals... Learn about: Managing Conflict, Developing the team, Managing people...

...• Introducing Managing Safely • Assessing Risks • Controlling Risks • Understanding your responsibilities • Identifying hazards • Investigating accidents... Learn about: Accident Investigation, Indentifying hazards, Investigating accidents and incidents...

...The role of the manager can be a challenging one. Effective management depends on a blend of appropriate skills, knowledge, attitudes and behaviours... Learn about: Listening Skills, Conflict Resolution, Effective Communication...

...an existing team member that needs a refresher and update on skills and techniques. Hone and polish your skills and learn an innovative approach to selling... Learn about: Customer Service Skills, Cold Calling, Confidence Training...

...and sales and will include a range of learning styles and techniques. The course will include a pre-evaluation questionnaire and trainer feedback post course... Learn about: Customer Service, Customer Service Skills, Sales Training...

...to enable them to proactively manage and can lead to an increase in productivity, personal responsibility, better time management and ultimately business growth and profitability... Learn about: Personal Effectiveness, Team Leader, Personal Development...

...necessary to manage a patient that is not breathing normally, is unconscious, bleeding or is ill or injured prior to the arrival of the emergency services... Learn about: AED use, Shock management, Risk to Rescuer...

...Contents include • First Aid Priorities• Managing Incidents• Basic Life Support• Examination of a Casualty• Unconsciousness• Control of Bleeding• Fractures•... Learn about: First aid kits, Eye injuries, First Aid Priorities...

...with the skills required to analyse their use of time and to give practical tools to improve own self-management. Course content• Analysing where our time... Learn about: Information overload, Time management, Dealing with 'time robbers'...

...with examples of everyday use of risk assessment • Take appropriate workplace precautions and understand their importance in the work environment • Identify... Learn about: Identify safety signs and signals, Identify hazards, Chemical Safety...

...and how to carry out an investigation when they do. 7. Measuring performanceThis module explains how checking performance can help to improve health and safety... Learn about: Investigating accidents and incidents, Protecting our environment, Performance Management...

...• Key to any development is evidence of application of learning to practice and measurable improved and sustained performance of self and those for whom they are responsible... Learn about: Manual Handling, Performance Management, Developing leadership...

...to implement a positive mental health culture in the workplace. By the end of the course delegates will have a thorough understanding of: • What is Mental... Learn about: Identifying Mental Health Conditions, Mental Health, Mental Health Treatment...

...This cash flow management program teaches individuals to properly manage their business´s finances. Participants will learn how to properly manage their... Learn about: Understanding of cash and the cash budget, Control Cash Flows, Monitor Cash Flow...

...policy Co-operate and communicate on safety matters Carry out work activities without risk to themselves or others Report relevant accidents and incidents... Learn about: Carry out risk assessments, Identify hazards...

...transactional analysis whilst engaging in a cyclical process of reflection and consolidation... Learn about: Life Coaching, Personal Development...

...through a process that stretches, challenges, questions and set goals for personal and professional transformation... Learn about: Strategic Business Management...