T2 Business Solutions courses

...> Sales People who want to increase their telephone success > Newly appointed sales people > Sales managers with limited telephone experience Course Content...

...> Achieve better results in terms of sales, conversions, quality leads and appointments. > Understand and apply the rules of closing the...

...Sales are essential for the success of any business, whether that business employs one person or several thousand people. This course gives participants...

...art of questioning and listening How to offer your product/service as a benefit to the customer Understand buying signals Negotiating Handling objections...

...Understanding the needs of the prospective clients The importance of preparation Structure, content and timing of the presentations Matching client needs...

...with benefits Visual aids -their appropriate use (presentation folders, multimedia etc.) Image and delivery Copying with nerves/tension Dealing with interruptions...

...with effectively conducting appraisals and incorporating the results into development plans and future training. This course will identify the benefits...

...carry out staff appraisals > Newly appointed Managers / Team Leaders > HR and Training Professionals Course Content The vast majority of managers are concerned...

...the variety of uses of coaching in the workplace. It explores the role that coaching plays in enhancing the performance of teams and will enable participants...

...Understand and experience coaching as a learning tool. > Identify your own skills as a coach. > Inspire the learner with motivational objectives...

...in the workplace Planning and preparation Question techniques The interview process Using information effectively Related Courses recruitment & selection...

...in the workplace Planning and preparation Question techniques The interview process Using information effectively Related Courses recruitment & selection...

...This course gives participants the tools and techniques which will enable them to manage a structured, fair and effective selection process...

...Suitable for: >Managers at all levels looking to recruit and retain high quality staff. > HR and Training Professionals >Managers at all levels looking...

...How people learn Kolb Objectives and outcomes Planning and preparation Systematic approach to training delivery That difficult delegate The power of feedback...

...> Be able to produce a trainer sessions plan. > Be able to demonstrate your skills and effectiveness as a trainer. Suitable for: > Managers / Team Leaders...

...Understand the principles of training design. > Identify methods in which training needs are presently identified within your organisation. > Select strengths...

...contribution to the training and development of others in a practical and systematic way. It also focuses on identifying training needs at an organisational...

...to cover sickness absence, the hiring of expensive agency staff all are as a direct result of poor sickness levels within an organisation. Add to...

...Identifying trends and patterns of absence Dealing with long term and short term absence Case law Managing return to work Return to work interviews Occupational...