T2 Business Solutions courses

...call The ten commandments of phoning (top tips) Reaching the decision maker Getting through to the decision maker What to say and in what order...

...Key Topics Communication skills - questioning, listening, affirming, summarising How to organise a 'phoning session' Preparation of structure for...

...salesperson - the key ingredients Appointment making reaching the right person and how Looking at the structure of the most productive sales calls...

...Understand how to structure sales meetings. > Discover techniques for closing the sale. > Learn to competently sell the benefits and handle objections...

...This course offers a great deal of practical individual support and aims to be fun, interactive and confidence building. Key Topics Setting the sales objectives...

...to groups of potential customers Course Content Achieve that important sale through delivering a perfect sales presentation. Enthuse your potential clients...

...to understand the principals and processes of the performance review, increasing their confidence and execution, resulting in improved team performance and morale...

...with effectively conducting appraisals and incorporating the results into development plans and future training. This course will identify the benefits...

...skills/will matrix Communication Learning styles Myles Downey Coaching styles Providing feedback Related Courses managing performance developing others appraisal skills...

...skills/will matrix Communication Learning styles Myles Downey Coaching styles Providing feedback Related Courses managing performance developing others appraisal skills...

...> Managers / Team Leaders > HR and Training Professionals Course Content Frequently perceived simply as a selection tool, the interview is in fact a vital...

...> Managers / Team Leaders > HR and Training Professionals Course Content Frequently perceived simply as a selection tool, the interview is in fact a vital...

...to recruit and retain high quality staff > HR and Training Professionals Course Content Recruiting staff is time consuming and expensive, even when...

...performance and efficiency. Key Topics Employment legalities Rights and discrimination Job descriptions, person specific Planning an effective interview...

...It gives participants the basic skills and knowledge needed as a foundation on which they can develop their specialist skills. Key Topics Honey and Mumford...

...> Be able to produce a trainer sessions plan. > Be able to demonstrate your skills and effectiveness as a trainer. Suitable for: > Managers / Team Leaders...

...group and individual level. Key Topics How people learn Kolb Objectives and outcomes Planning and preparation Systematic approach to training delivery...

...That difficult delegate The power of feedback ITNA - what is it? Gap analysis The key process ITNA - techniques PESTLE Training Evaluation...

...Identifying trends and patterns of absence Dealing with long term and short term absence Case law Managing return to work Return to work interviews Occupational...

...interviewing skills managing diversity at...