Taylor Mason Training courses

...help you A project’s life cycle Selling and preparing a project The role of a project manager Project goals Laying out a project Project risks and contingency... Learn about: IT Project Management, Project Management, Communication Skills...

...This payroll course is designed to give you a solid and robust skill set and overview to payroll, including all the key areas of obligations and a working... Learn about: Sage line 50, Payroll Software, Skills and Training...

...situations effectively Ability to deliver assertive statements effectively Build your own self confidence Strength to say ‘no’ assertively During the course you cover... Learn about: Delegating Skills, Gain Confidence, Confidence Training...

...Making the minutes useful but easy to read Terminology such as in attendance, apologies, matters arising, committee business, any other business... Learn about: Writing Skills, Effective Minute Taking In meetings, Meeting Minute...

...the correct keying without constantly looking at the keyboard. You will also learn about good posture at the keyboard, and an effective approach to... Learn about: Touch Typing Courses, Touch Typing, Typing Training...

...situations Understand the differences between tone and words During the course you cover: Create a professional image on the telephone Use telephone communication... Learn about: Telephone Training, Call Handling, Assertive Behaviour...

...participants will explore ten ways to build positive relationships, including using uplifting messages. Growing Self-Awareness Our confidence in our ability... Learn about: Interpersonal Communication, Communication Strategies Training, Communication Training...

...delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum, encompassing FTSE 100 companies... Learn about: Motivation techniques, Staff Motivation, Supervision Training...

...psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those... Learn about: Behavioural Therapy, Behavioural Safety, Coaching Skills...

...encompassing FTSE 100 companies, Public sector organisations through to SMEs. What you learn: Understand how often we all negotiate and the benefits of good negotiation skills... Learn about: Negotiation training, Influencing Skills, Behavioural intervention techniques...

...practice, and deliver a short presentation During the course you cover: Communication skills Personality types Positive self-talk, rapport, and body language... Learn about: Skills Communication, Effective Communication, Communication Barriers...

...Our work should not be a burden to us and our offices shouldn’t be battlefields. What you learn: Understand the importance of professional presence on the job... Learn about: Business Development, Office Assistant, Communication Skills...

...using appropriate training aids and techniques. Conduct a short group training session that incorporates these training concepts During the course you cover... Learn about: Training planning, Learning Processes, Train the Trainer...

...The learners will have fun while they are learning if the facilitator is able to involve their emotions as well as their minds. You will see the involvement... Learn about: Skills and Training, Advanced Skills for the New Trainer, Education Management...

...encompassing FTSE 100 companies, Public sector organisations through to SMEs. During this interactive, linked and practical introduction to marketing course... Learn about: Direct Marketing, Marketing Research, Marketing Skills...

...workplace Describe the content of their own diversity, equal opportunities policies, and consider their responses to a range of ‘real world’ diversity... Learn about: Managing Diversity, Behavioural intervention techniques, Cultural Diversity...

...harassment Confronting a harasser The effective NO The four stage complaint process Mediation False complaints Keeping the workplace running... Learn about: Workplace harassment, Conflict Resolution, Conflict Management...

...Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far... Learn about: Self-service banking management, Skills Communication, Mental Health...

...and the ‘doormat’ that isn’t respected by employees. It’s all about finding the right combination – knowing when to be assertive and when to take a more... Learn about: Assertion Training, Gain Confidence, Communication Training...

...implemented Explain the role of the supervisor in monitoring, motivating and training employees in health and safety During the course you cover... Learn about: Risk Management, Health and Safety, Safety Management...