Taylor Mason Training courses

...help you A project’s life cycle Selling and preparing a project The role of a project manager Project goals Laying out a project Project risks and contingency... Learn about: Project Management, IT Project Management, IT Management...

...Data Gathering Details on PAYE Sick Pay Maternity Leave Alabaster Ruling Remittances During the course you cover: Payroll Obligations Main Clients Responsibilities... Learn about: Data analysis, Employment Ethics, Skills and Training...

...Although everyone acts in passive and aggressive ways from time to time, such ways of responding often result from a lack of self confidence... Learn about: Social Skills, Assertiveness Training, Gain Confidence...

...your organisation with a set of professional minutes each and every time. To ensure that you are ready to take minutes the course uses a combination... Learn about: Minute Taking in Meetings, Minute Taking, Writing Skills...

...programme turns the traditional approach on its head by ensuring the whole keyboard and all fingering is THOROUGHLY LEARNT in just one sitting... Learn about: Touch Typing, Workplace Skills, Health & Safety...

...situations Understand the differences between tone and words During the course you cover: Create a professional image on the telephone Use telephone communication... Learn about: Assertive Behaviour, Telephone Skills, Telephone Training...

...Participants will also take place in an activity that will strengthen their ability to speak about communication concepts more easily. Techniques for... Learn about: Interpersonal Communication, Communication Barriers, Communication Training...

...delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum, encompassing FTSE 100 companies... Learn about: Supervision Training, Staff Motivation, Coaching Skills...

...attitude increases his team’s chance of success as well as minimises destructive conflicts. The customer service agent who can defuse the angry customer... Learn about: Anger Counselling, Self assessment, Behavioural Safety...

...Negotiating for Results Course.Taylor Mason Training delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum... Learn about: Professional Sales, Negotiation training, Influencing Skills...

...Taylor Mason Training delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum... Learn about: Effective Communication, Public Speaking, Communication Skills...

...professional best Putting others at ease Distorted thinking The steps to feeling good Understanding and improving your assertiveness Communication skills (written... Learn about: Effective Communication, Skills and Training, Business Development...

...Know how to write objectives and evaluate whether these objectives have been met at the end of a training session. Develop an effective training style... Learn about: The Practical Trainer, Adult Education, Training planning...

...materials Planning a workshop, including preparing visual aids Effective communication (incl. questioning) Kirkpatrick’s levels of evaluation On-the-job... Learn about: Education Development, Class Teacher, Training propagation...

...work in small groups to develop a checklist of activities to do before, during, and after a trade show. Developing a Marketing Plan Next, participants... Learn about: Marketing Analysis, Communications Planning, Marketing Research...

...issues Describe the consequences and effects of harassment and bullying Explain how harassment and bullying situations should be dealt... Learn about: Cultural Diversity, Behavioural intervention techniques, Diversity Management...

...you will learn about: Reasonable man/woman guidelines Benefits of harassment training Types of harassment Preventing harassment Protecting yourself... Learn about: Discipline and Grievance, Equal Opportunities, Harassment in the workplace...

...do what they do Building a shield against bullies What to do if it happens to you What to do if you witness bullying Creating an anti-bullying workplace... Learn about: Assertive Behaviour, Skills Communication, Self assessment...

...that is productive yet maintains and improves relationships. Learning to be assertive is an essential skill in business – it allows you to bring your ideas... Learn about: Communication Training, Assertiveness Training, Influencing Skills...

...‘risk’, ‘control measure’, ‘accident’ and ‘near-miss’. Identify the range of persons who might be affected by workplace hazards. Outline the elements of... Learn about: Work regulations, Workstation Safety, Occupation Health...