Taylor Mason Training courses

...They may still have to cope with the unexpected, but they’ll be better prepared. What you learn: Understand what is meant by a project Recognise what steps... Learn about: Communication Skills, IT Project Management, Project Management...

...knowledge of National Insurance, Pay as You Earn and Statutory Payments. What you learn: Payroll Responsibilities/Obligations Payroll Types Payroll Cycle... Learn about: Employment Ethics, Sage 50 accounts, Payroll systems...

...What is assertiveness Benefits of being assertive/confident Be assertive in the right situations Understand different levels of assertiveness Submissive/aggressive behaviours... Learn about: Delegating Skills, Gain Confidence, Influencing Skills...

...Who is responsible for what? Working with the chair – getting his/her help with your minute taking Listening skills Improving note taking Turning notes... Learn about: Listening Skills, Meeting Minute, Minute Taking...

...Mason Training delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum, encompassing FTSE 100 companies... Learn about: Workplace Skills, Health & Safety, Touch Typing Courses...

...to your advantage and be aware of its limitations Know the key stages of a call (answer, handover, conclude) Use your voice and language to sound professional... Learn about: Telephone answering, Assertion Training, Assertive Behaviour...

...participants will work in small groups to discuss barriers to communication. Participants will also complete a short exercise to help them develop a habit of mindfulness... Learn about: Confidence Training, Improve Communication, Communication Strategies Training...

...It’s no secret. Employees who feel they are valued and recognised for the work they do are more motivated, responsible, and productive!.Taylor Mason Training... Learn about: Appraisal Skills, Coaching Skills, Motivation techniques...

...What you learn: What is anger? Costs and pay-offs Using an anger log The anger process How does anger affect our thinking? Understanding behaviour types... Learn about: Self assessment, Behavioural Safety, Coaching Skills...

...WATNA, WAP, and the ZOPA. During the course you cover: What is negotiation? The successful negotiator Link Negotiating for results – Summary Table Paring... Learn about: Negotiation with suppliers, Professional Sales, Communication Skills...

...reduce nervousness and fear Understand your strengths as a presenter and how to appeal to different types of people Recognise how visual aids can create... Learn about: Effective Communication, Communication Barriers, Improve Communication...

...Our work should not be a burden to us and our offices shouldn’t be battlefields. What you learn: Understand the importance of professional presence on the job... Learn about: Assertion Training, Skills and Training, Listening Skills...

...climate Presentation skills Dealing with difficult trainees On-the-job training Evaluation techniques Mock training presentations for peer review... Learn about: Adult Education, The Practical Trainer, Trainer selection...

...a plan and prepare for an effective training session Understand the different levels of evaluation and when to use each Understand how and when to... Learn about: Advanced Skills for the New Trainer, Education Development, Training propagation...

...encompassing FTSE 100 companies, Public sector organisations through to SMEs. During this interactive, linked and practical introduction to marketing course... Learn about: Marketing Research, Marketing Network, Decision Making...

...and Bullying Performance management or bullying? Cultural diversity – an introduction Cultural diversity in practice – Examples and case studies Personal... Learn about: Diversity Awareness, Managing Diversity, Behavioural Therapy...

...your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who... Learn about: Conflict Resolution, Conflict Management, Workplace harassment...

...prevalent.Taylor Mason Training delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum... Learn about: Self-service banking management, Mental Health, Assertion Training...

...and help you to gain control of daily activities. Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients... Learn about: Confidence Training, Persuasion Skills, Influencing Skills...

...State the potential direct and indirect costs of poor standards of workplace health and safety both to individuals and to the employer. Define the terms ‘hazard’... Learn about: Health & Safety, Workstation Safety, Work regulations...