Training in Bristol

...To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how...

...To show how to use a range of Planning Tools to identify the Critical Path. To demonstrate how to use the appropriate methods of Monitoring a Project's progress...

...providing conflict management training to staff. Over previous years there have been many variations such as violence and aggression training or conflict resolution...

...To successfully achieve the award delegates will be required to: *Understand physical interventions and the legal and professional implications of their...

...Demonstrate how to remove handcuffs correctly. Suitable for: Any individual looking to qualify as a Handcuff Trainer. Any individual looking to qualify as a Handcuff Trainer...

...helping you become an expert error-spotter. All delegates who successfully complete this course will recieve a certificate of attendance. The trainer... Learn about: Maintaining Corporate Style, Raising a Query, Standard Symbols...

...this course will receive a certificate of attendance. Course Content: By the end of this course each delegate will be able to: Recognise and explain... Learn about: Being Persuasive, Achieving Results, Interpersonal Skills...

...responsibility for financial matters and those who need to know more about finance to improve their planning, costing and budgeting skills. This course... Learn about: Profit and Loss, Balance Sheet, Account Statements...

...starting point for your development journey; helping you understand where you are now, so you can be sure you're heading in the right direction... Learn about: Non-verbal Communication, Convincing Others, Building Rapport...

...and where to use them - Managing tricky situations - Closing the presentation - Ending on a high Course benefits: - Understand how to use your personality... Learn about: Gathering Information, Building Confidence, Oratory Techniques...

...ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers... Learn about: Communication Skills, Sentence Structure, Presenting Ideas...

...Delegates will take a confident/assertive approach to sales calls The importance of effective listening is stressed This course will enable each delegate... Learn about: Telesales Structure, Sales Process, Company Image...

...the following aspects relate to the effective management of projects: · Principles and definitions · Roles and responsibilities · Stakeholder management... Learn about: Managing Quality, Setting Goals, Managing a Workplan...

...plumbers and others doing maintenance or refurbishment works may be at risk where asbestos products are disturbed. If you own or are responsible for the management of a workplace... Learn about: Practical Experience, Assessing Risk, Inspiring Others...

...or groups of employees. Abuse of power often causes chronic stress and anxiety such that the employees gradually lose self confidence and belief in themselves... Learn about: Types of Bullying, Team Action Plans, Handling Bullying Informally...

...Training Needs Analysis is designed to help you identify the precise areas where training is required for your organisation's employees. This intensive... Learn about: Evaluation Procedures, Identifying Issues, Training Programmes...

...Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous... Learn about: Effective Communication, Creative Problem Solving, Effective Facilitation...

...minutes · Reports · Structuring reports, externally and internally · Techniques for breathing life into a report... Learn about: Letter Writing...