Communication Skills training

...effective Stay Interviews because they help you capture all of the key information discussed, create a record of the conversation for reference when...

...is to keep the company profitable and grow the company in the future. Managers and employees, though, might think differently, that the main job is providing...

...the best thing you can do for any meeting is prepare. Meeting preparation is essential for the outcome of a meeting, as well as to your personal and professional success...

...contributing meeting member is essential to your job and your career. Wouldn’t we all want the reputation as someone who always adds value, provides great insight...

...As one-on-one meetings between leaders and both newly hired and continuing employees, Stay Interviews reinforce good relationships, forge new...

...During your Stay Interviews you will want to stay focused on digging for information that will help you build the best possible stay plans. So your ultimate...

...now is your time to develop a stay plan with your employee. The resulting stay plan will include the actions you and your employee identify to increase...

...help us make the best hiring decision. In this course you’ll learn about the fundamentals required for behavioral interviewing. By completing this course...

...you must be able to accurately and effectively rate their skills and capabilities during the interview process. Using behavior based questions and...

...There are five key steps for conducting a behavioral based interview. This course will review each of these steps and help you prepare for your next interview...

...that elicits the varieties of information needed to make an informed selection decision. And even though non-behavioral questions can be helpful in gathering information...

...you can count on one thing—at some point you’ll have to deal with an upset customer. Whether you provide a product or service or whether your customers...

...within a company can be a very rewarding experience, both personally and financially. Yet before you can make any move, you need to determine what’s available to you...

...Stay Interview is to prepare beforehand. You can’t just wing it and see what happens. In fact, that may even be counterproductive because it suggests...

...Interviewing brings legal responsibilities. It’s up to you and your organization to make hiring and promotion decisions based on a fair and legally credible system...

...A meeting that drags on and on, where people talk over one another, and so many topics are introduced you don’t know what’s going on. It’s obvious the...

...Some we enjoy, others we don’t. So the challenge we face from time to time is learning how to stay focused and engaged in every meeting we attend...

...or a meeting of a few peers, there will be times you are required to present to others. In these situations you are tasked with sharing information...

...it’s time to close the conversation and forecast retention risk. This course will teach you how best to close the conversation in a way that creates mutual... Learn about: IT risk...

...Giving virtual presentations creates a number of challenges. The technology can be difficult, we can’t see the audience, and it’s difficult to engage the...