Distance and online learning Marketing training

...along with the role and importance of marketing audits. Explore corporate objectives, tactical planning, monitoring and evaluating marketing performance... Learn about: Marketing Planning, Market audit, Planning Process...

...Explore the function and value of price, along with pricing objectives, profit-oriented objectives and key factors that affect price determination... Learn about: Pricing Strategy, Product marketing, Quality Training...

...This exclusive tutorial has been designed for anyone looking to capitalise on the true value of effective PPC advertising. Learn how to establish a workable PPC budget... Learn about: Quality Training, Campaign management, Campaign Planning...

...Discover the role and importance of market segmentation from a contemporary corporate perspective, with this insightful tutorial. Study a broad definition... Learn about: Features of Organisational Markets, Market segmentation, Market Characteristics...

...Explore what it means to be genuinely customer-focused, studying influences in the formation of relationships and effort vs. results. Find out how... Learn about: Forming Relationships, Customer Focused Selling, Customer Service...

...Demonstrate an appreciation of the need for proper investment appraisals. Explain the various methods of appraising capital projects, including their relative... Learn about: Online Investment Methods, Online Business, Online Investment Method...

...customer retention strategies, while considering common customer scenarios and superior service provision. Study customer life cycles, review a breakdown... Learn about: Management Plan, Customer Management, Customer Retention...

...of the whole communication process. In this context modern ways of communication are far behind the effectiveness of telephone communication... Learn about: Effective Communication, Telephone Skills, Telephone answering...

...customer service representatives must be able to render assistance to various personalities and characters. At the same time, they must reflect the... Learn about: Customer Service Training and Development, Customer Service Development, Customers care...

...it is understood and transmitted by others. Effective communication encourages better performance and employment satisfaction. Individuals can easily understand... Learn about: Effective Communication, Communication Training, Customer Service and Effective Communication...

...thus, they actually cost you more and give you less. Paying less attention to the unprofitable customers provides more opportunities for engaging... Learn about: Customers care, Customer Manager, Customers cares...

...process will benefit an organisation in various ways. For example, a customer whose complaint is handled effectively will recommend his friends to consider... Learn about: Quality Training, Quality Improvement, Service Management...