Distance and online learning Marketing training

...along with the role and importance of marketing audits. Explore corporate objectives, tactical planning, monitoring and evaluating marketing performance... Learn about: Planning Process, Market audit, Marketing Planning Process...

...Explore the function and value of price, along with pricing objectives, profit-oriented objectives and key factors that affect price determination... Learn about: Product Pricing, Price management, Quality Training...

...This exclusive tutorial has been designed for anyone looking to capitalise on the true value of effective PPC advertising. Learn how to establish a workable PPC budget... Learn about: Quality Training, PPC Campaign, Campaign Planning...

...Discover the role and importance of market segmentation from a contemporary corporate perspective, with this insightful tutorial. Study a broad definition... Learn about: Organisational Markets, Consumer Markets, Requirements for Segmenting a Market...

...Explore what it means to be genuinely customer-focused, studying influences in the formation of relationships and effort vs. results. Find out how... Learn about: How to Win Friends and Influence People, Effort vs. Results, Customer Service...

...Demonstrate an appreciation of the need for proper investment appraisals. Explain the various methods of appraising capital projects, including their relative... Learn about: Online Investments, Online Business, Online Investment Methods...

...customer retention strategies, while considering common customer scenarios and superior service provision. Study customer life cycles, review a breakdown... Learn about: Customer Relationship Management, Customer Retention, Customer relationship...

...of the whole communication process. In this context modern ways of communication are far behind the effectiveness of telephone communication... Learn about: Communication Training, Telephone management, Telephone Skills...

...customer service representatives must be able to render assistance to various personalities and characters. At the same time, they must reflect the... Learn about: Customer Service Training and Development, Customer Service Development, Customers care...

...it is understood and transmitted by others. Effective communication encourages better performance and employment satisfaction. Individuals can easily understand... Learn about: Customer Service Effective Communication, Customer Service, Effective Communication...

...thus, they actually cost you more and give you less. Paying less attention to the unprofitable customers provides more opportunities for engaging... Learn about: Customers care, Customer Service, Customer Manager...

...process will benefit an organisation in various ways. For example, a customer whose complaint is handled effectively will recommend his friends to consider... Learn about: Customer Service Complaints Handling, Customer Services, Quality Improvement...