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Inhouse Customer Management Training
- Training
- Inhouse
... in customer-facing roles who seek improvements in customer satisfaction...
- Training
- Inhouse
- 1 Day
...Recognise the importance of CRM to business success, identify where CRM fits in to the product and brand. Suitable for: All staff who work directly or indirectly with customers either on the phone or in person...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Staff Motivation, Customer Retention, Customer satisfaction...
- Training
- Inhouse
...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...
- Training
- Inhouse
- 1 Day
... from the competition. Suitable for: Staff looking to give Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face...
- Training
- Inhouse
- 4 Days
.... Your trainer will deliver management sessions on: creating a positive environment maintaining standards Your trainer will deliver staff sessions...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
... in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Office IT, Confidence Training, Negotiation Skills...
... in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Office IT, Confidence Training, Negotiation Skills...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
- Training
- Inhouse
- Different dates available
...Find out from your customers what you and your team can do differently. Ask for more information through Emagister's website!... Learn about: Team Training...
- Training
- Inhouse
...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...
- Training
- Inhouse
- Different dates available
...Calculate the true customer value to your bottom line. Ask for more information through Emagister's website!...
- Training
- Inhouse
...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched...
- Training
- Inhouse
- Different dates available
...Know what your customers need and what you can do to meet these needs. Ask for more information through Emagister's website!...
- Training
- Inhouse
- Different dates available
...Identify the actions you will take to strengthen customer loyalty. Ask for more information through Emagister's website!...
- Training
- Inhouse
- Different dates available
...Strengthen your understanding of your customers’ needs and what you can do to meet them. Ask for more information through Emagister's website!...
- Training
- Inhouse
- Different dates available
...Understand the changing needs of your customers and work to anticipate and meet those needs. Ask for more information through Emagister's website!...
- Training
- Inhouse
- Different dates available
...Balance the conflicting priorities of different customers. Ask for more information through Emagister's website!... Learn about: Team Training...
- Training
- Inhouse
- Different dates available
...Consider the customers’ needs when allocating resources. Ask for more information through Emagister's website!...
- Training
- Inhouse
- Different dates available
...Implement the requirements to delivering great customer service over the phone. Ask for more information through Emagister's website!... Learn about: Customer Service...
- Training
- Inhouse
- Different dates available
...Provide the right level of coaching to your customer service agents. Ask for more information through Emagister's website!... Learn about: Customer Service...
- Training
- Inhouse
- Different dates available
...Create a plan for how you will deliver great customer service. Ask for more information through Emagister's website!... Learn about: Customer Service...