Customer Service Training

Training

Inhouse

£ 750 + VAT

Description

  • Type

    Training

  • Methodology

    Inhouse

  • Duration

    4 Days

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Course programme

Your account manager will help you to devise an action plan and agree priorities and to plan the sessions with your managers and the staff training.

Your trainer will deliver management sessions on:

  • creating a positive environment
  • maintaining standards

Your trainer will deliver staff sessions on:

  • creating a positive environment
  • handling problems positively
  • upselling
  • going the extra mile
  • positive telephone techniques

Customer Service Training

£ 750 + VAT