Customer Service Training
Training
Inhouse
Description
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Type
Training
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Methodology
Inhouse
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Duration
4 Days
Reviews
Course programme
Your account manager will help you to devise an action plan and agree priorities and to plan the sessions with your managers and the staff training.
Your trainer will deliver management sessions on:
- creating a positive environment
- maintaining standards
Your trainer will deliver staff sessions on:
- creating a positive environment
- handling problems positively
- upselling
- going the extra mile
- positive telephone techniques
Customer Service Training