Video Arts courses

...technical report Manager's fear of criticism Quickly, face-to-face, in private Agree the facts Ask and listen Criticise the action not the person Explain...

...e-learning CDROM: £799 (each part) Information: A Video Arts production featuring Hugh Laurie, Andy Taylor, Jennifer Hennessey, Beverley Hills and Joanna Brookes...

...To change the way every person in your organisation approaches appraisals. The aim To change the way every person in your organisation approaches appraisals...

...The aim To give organisations a new perspective when goal-setting and handling change. About the programme Lance Armstrong has a unique view on success and achievement...

...then how to sell value, and finally deals with how front-line staff can handle price objections. Each part of the programme, suitable for all levels of staff...

...on CD-ROM 10 Participant Workbooks 10 copies of the book Positive Discipline: How to Resolve Performance Problems Quickly...and Permanently 10 Job-Aid Reference Cards Information...

...camp so he could help others find the meaning of life? How did most of the sixth graders at P.S. 121 in Harlem, where few students had finished high school...

...About the programme Part of the Workplace Excellence Series of documentary case studies. Meet the managers and staff who provide powerful insights...

...and caring about each member of your team. The key outcomes -Gives managers the skills to motivate their team -Improves communication and morale within...

...their business Programme includes: DVD (25 mins) Summary DVD (15 mins) Course leader's guide Delegate worksheets on disc Powerpoint slides on disc Self-study...

...move and has made some common mistakes. She has failed to define the objectives of the project properly, her team's responsibilities are not agreed...

...In this insightful programme, which is ideal for those that find it hard to get started on a written task, Nisha is shown coaching two of her colleagues...

...Marcus who is struggling to write a letter and Alan who is trying to write an email. Nisha explains the importance of uncovering the 'purpose of writing'...

...The key outcomes -Helps staff value the quality of the product or service they are providing -Helps staff realise that their individual contribution matters Programme includes...

...Motivate staff and satisfy customers Programme includes: DVD Workbook Information: An Enterprise Media production...

...In this informative programme, which uses a real-life case study, business expert Tom Peters describes a company that does it all. The Container Store...

...About the programme Technology can be intimidating, but it doesn't have to be limiting. In this real-life case study, Tom Peters shows us how Ellie...

...being great at customer service is no longer good enough. You need to give the customer a great experience. Using a real-life case study, he shows...

...motivating and informing Steady - what? Go - how? Script Summary Best man's speech...

...feedback and get precise details, and react positively if someone makes an aggressive personal attack. The key outcomes -Learn how to get more detailed...