Video Arts courses

...that they have done something wrong. This engaging programme is set in the offices of a district council, where an oversight in preparing for a meeting...

...Becky Summary Part 2 Unprepared for the performance appraisal Preparation about the...

...for use with learning management systems and virtual learning environments...

...The aim To give organisations a new perspective when goal-setting and handling change. About the programme Lance Armstrong has a unique view on success and achievement...

...then how to sell value, and finally deals with how front-line staff can handle price objections. Each part of the programme, suitable for all levels of staff...

...to the employee -Achieve the desired outcome without losing employee commitment. Programme includes: DVD (24 mins) Leader's Guide PowerPoint Presentation...

...will inspire the people in your organisation to think together, dream together and act together to make a difference in the world. The key outcomes...

...Part of the Workplace Excellence series. Information Produced by Seven Dimensions...

...This insightful programme uses realistic role plays to cover a variety of topics - from getting good work repeated, correcting poor work in a positive...

...the project Dealing with problems immediately Evaluating the processes and benefits Summary...

...management Define the project Plan the project Implement the project Evaluate the project Summary We provide access to full tracking and reporting so...

...Marcus who is struggling to write a letter and Alan who is trying to write an email. Nisha explains the importance of uncovering the 'purpose of writing'...

...Put aside and review later; get colleague to read Summary Learning-chapters Trailer Pre-test Introduction Overcoming the barriers Establishing a purpose...

...To demonstrate the importance of quality. The aim To demonstrate the importance of quality. About the programme Introducing the idea of quality to an organisation...

...highest customer satisfaction and lowest employee turnover rate of any major US retailer. Dealing with change: Discover how Turner Network Television changed...

...The Container Store is a leader in customer service and it has a reputation for having the most enthusiastic and positive employees around. How do they do...

...shows you how to maximise its potential -Shows how to deliver what your customer needs Programme includes: DVD (7 mins) Workbook Information...

...again in the future Programme includes: DVD (6 mins) Work book Information: An Enterprise Media production...

...Luckily, the hotel caretaker has some helpful tips about rehearsing, researching their audience, working out what to say and structuring their presentation...

...feedback and get precise details, and react positively if someone makes an aggressive personal attack. The key outcomes -Learn how to get more detailed...