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...principles involve people from different parts of the business - chefs, waiters, admin staff, cleaners, and drivers. It covers three main areas of health and safety at...
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- Distance Learning
...The key outcomes -Encourages leadership and development in senior managers -Shows how to motivate and get the best out of a team Programme information...
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- Distance Learning
...Learning-chapters An introduction to decision making The fire test The water test The earth test The air test Summary...
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- Distance Learning
...To teach the key customer service skills necessary to retain customers. The aim To teach the key customer service skills necessary to retain customers...
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- Distance Learning
...Improve communication within your organisation Programme includes: DVD (20 mins) Course leader's guide Delegate worksheets on disc Powerpoint slides/OHPs...
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- Online
...informative and forward-thinking report. About the programme A good report takes minutes to read, holds its value for months and can be made available...
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- Distance Learning
...To demonstrate the four stages of successful interviewing. The aim To demonstrate the four stages of successful interviewing. About the programme With one unskilled interviewer...
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- Distance Learning
...Information Produced by Seven Dimensions...
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- Distance Learning
...The key outcomes -Rely less on gut feelings and more on set recruitment criteria in order to make successful appointments -Save your business...
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- Distance Learning
...behaviour Reactions to threatening behaviour The cost of using aggressive beahviour Assertiveness The need to think right Remove your label List your...
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- Distance Learning
...To explain why many 'people problems' can be attributed to a lack of assertiveness. The aim To explain why many 'people problems' can be attributed to a lack of assertiveness...
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- Distance Learning
...Self-study workbook on disc Information: A Video Arts production in association with Belbin Associates featuring Philip McGough and Jane Wymark...
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- Online
...could cost them the sale. From initial contact through to closing the deal, this programme is suitable for all levels of sales staff and can be used...
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- Distance Learning
...The aim To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships...
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- Distance Learning
...£2399 Includes parts 1 and 2 of the DVD resources, full support material and the e-learning standalone CDROM Information: A Video Arts production featuring Josie Lawrence...
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- Online
...£2399 Includes parts 1 and 2 of the DVD resources, full support material and the e-learning standalone CDROM Information: A Video Arts production featuring Josie Lawrence...
- Course
- Distance Learning
...great customer service - and have a great time doing it. It follows Reggie Wilson who drives a bus. It's a thankless job filled with stress...
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- Distance Learning
...Learn to overcome obstacles and criticism when doing a deal -Control and speed up the transaction by learning to handle difficult customers...
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- Distance Learning
...It's a spirit we can encourage and emulate in our lives, both at work and home. This meeting starter will help you to deliver a motivational team-building session...
- Course
- Distance Learning
...About the programme This short programme is designed to be used as a meeting opener or closer to encourage participants to take action. Joel Barker...