Video Arts courses

...become second nature even when we're really busy. The key message is that we have to take responsibility for our own safety, and the safety of others...

...will see how Rick and his managers get the best out of their team. The programme highlights five key management principles: lead by example...

...It will get an audience thinking about how they make decisions, and where they go wrong. Useful as a 15-minute energiser, or to support a full course...

...updated and expanded edition of this popular programme. It continues to instil the message: treat the customer as an individual and you will be rewarded...

...Introduction to report writing Put the objective in writing Organise your points into related groups Structure your argument Avoid jargon Make it...

...Improve communication within your organisation Programme includes: DVD (20 mins) Course leader's guide Delegate worksheets on disc Powerpoint slides/OHPs...

...Suitable for anyone responsible for conducting selection interviews, for external or internal applicants, this humorous drama clearly illustrate the key points...

...Create a culture of pride Promote yourself as an employer of choice Recruit the best people Provide development opportunities Offer flexible work arrangements...

...To offer a step-by-step approach to recruiting. The aim To offer a step-by-step approach to recruiting. About the programme Most organisations put great...

...assertiveness workshop for your staff in six sessions, handouts and a very clear plan of action. The key outcomes -Help staff distinguish between aggressive...

...To explain why many 'people problems' can be attributed to a lack of assertiveness. The aim To explain why many 'people problems' can be attributed to a lack of assertiveness...

...To learn the skills to select candidates who are a perfect fit for both a functional position and an existing team role. The aim To learn the skills...

...or assume Listen Recap of lesson 1 Explain the benefits Establish their needs Recap of lesson 2 Summary Learning-chapters Trailer Pre-test Introduction...

...individual or combined teaching units. The key outcomes -Improve selling techniques so that customers are guaranteed to want to...

...To order your copy please see sell it to me! part 1. Learning-chapters The portable sales mentor Don't take objections personally Make the objections specific...

...To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships...

...With its live action style, this programme shows how your positive attitude can be the primary factor in every customer service interaction...

...Use their anxieties The disorganised ditherer Be a nurse maid Restate their criticism as a positive Use their laziness The domineering dictator Get...

...To adopt the spirit of the dolphin to improve your work and home life. The aim To adopt the spirit of the dolphin to improve your work and home...

...About the programme This short programme is designed to be used as a meeting opener or closer to encourage participants to take action. Joel Barker...