Video Arts courses

...all the time -Become more safety-conscious for yourself and your colleagues Programme includes: DVD (24 mins) CDROM for self study or small group work Information...

...To learn how to lead and motivate a team successfully. The aim To learn how to lead and motivate a team successfully. About the programme Managing people...

...To arm individuals with the skills to make good, reasoned decisions. The aim To arm individuals with the skills to make good, reasoned decisions...

...Because not all customers complain, some simply take their business elsewhere. Amongst the many things it teaches are that customers can forgive mistakes but not bad attitudes...

...forwards a constructive and compelling argument. The clearly-defined structure shows how avoiding the use of jargon and keeping words, sentences and paragraphs short and simple...

...forwards a constructive and compelling argument. The clearly-defined structure shows how avoiding the use of jargon and keeping words, sentences and paragraphs short and simple...

...your organisation could be overlooking perfect candidates or even putting interviewees off. Through a series of short, engaging role-plays, Mel and Griff...

...Be family friendly Programme includes DVD 11 mins Leaders guide with activities, handouts full script Part of the Workplace Excellence series...

...the methods shown can be applied to recruitment and selection at all levels. The first programme, Planning , emphasises the importance of preparation...

...assertiveness workshop for your staff in six sessions, handouts and a very clear plan of action. The key outcomes -Help staff distinguish between aggressive...

...1. Decide what you want 2. Say it clearly and specifically 3. Why how you say it counts 4. Avoid being manipulated or side-tracked 5. Listen...

...Self-study workbook on disc Information: A Video Arts production in association with Belbin Associates featuring Philip McGough and Jane Wymark...

...Part 1: Preparing the way is an amusing and easy-to-follow drama which demonstrates the techniques that help sale people conduct successful business...

...individual or combined teaching units. The key outcomes -Improve selling techniques so that customers are guaranteed to want to...

...Put the objections in perspective Recap of lesson 3 Not closing the sale Watch for buying signals Set realistic objectives Ask for the order Keep...

...mouth shut Recap of lesson 4 Summary Learning-chapters Trailer Pre-test Introduction Meet the customer Meet customer needs Meet customer objections Close...

...time pressures and difficult customers. So, why does he love it? And, why would busy people actually wait for him to serve them? Because Reggie makes his customers smile...

...understand how their products or services can benefit their client. How to explain the benefits, meet objections, and spot the buying signals is covered in part...

...Then you'll understand The Spirit of the Dolphin . The dolphin is an animal of grace and joy. Its core behaviours represent its spirit. It's a spirit...

...The Power of Vision, Joel Barker's version of the Loren Eisley classic effectively reminds us that we all have the ability to make a difference...