Video Arts courses

...at all times. Using Rick Stein's Seafood restaurant and hotel business as a case study, the programme demonstrates how health and safety procedures...

...Using a stimulating case study, it provides an effective role model for how to lead and motivate a team successfully. It shows how TV chef Rick Stein opened...

...speed and under pressure. Set in the 'decision lab', this engaging programme uses live action and animation to illustrate Mark Brown's 'red-thinking' phase...

...Because not all customers complain, some simply take their business elsewhere. Amongst the many things it teaches are that customers can forgive mistakes but not bad attitudes...

...globally to countless people within any organisation. It can also demonstrate the writer's knowledge of the subject and quality of thinking...

...All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments...

...Mel and Griff introduce the four stages of interviewing - preparation, organisation, exploration and projection - whilst highlighting common mistakes...

...strategies for business success and staff satisfaction. Find out how these organisations achieve workplace excellence. Find out how to be a respected and award winning employer...

...the methods shown can be applied to recruitment and selection at all levels. The first programme, Planning , emphasises the importance of preparation...

...as a skill to improve individual performance. The programme presents a variety of difficult situations to show individuals how to develop assertive behaviour...

...to demonstrate than explain in a classroom lecture. The key outcomes -Shows managers simple ways to become more assertive -Improves communication and management...

...This means looking at internal, as well as external candidates, even though they may not at first appear eligible. By following this simple-to-follow and memorable technique...

...Meet the customer Meet customer needs Meet customer objections Close the sale Summary The e-learning CDROM covers parts 1 and 2: £799 We provide access...

...1994 Please note CDROM is of both parts 1 and 2 of sell it to me! Learning-chapters The portable sales mentor Ask open questions Keep control Don't anticipate...

...and putting them into perspective, sales staff will be able to provide compensating benefits to their customers. The programme explains how to set achievable objectives...

...mouth shut Recap of lesson 4 Summary Learning-chapters Trailer Pre-test Introduction Meet the customer Meet customer needs Meet customer objections Close...

...To make everybody smile! The aim To make everybody smile! About the programme This motivational programme is for people and organisations who want to deliver...

...out recovery lines Keep the door open Keep trying - summary Summary...

...Team members will learn the five key points of the dolphin spirit: -Constantly learn and mentor -Champion the team -Make the most of diversity...

...As individuals, we can choose to take action and participate in the world around us. Together, we can shape the future. "Remember: vision without action is merely a dream...