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- Distance Learning
...Gives clear definitions of understanding goals and performance standards -Shows an innovative feedback method for trainees and more experienced managers Programme includes...
- Course
- Online
...convincing fashion, shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues...
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- Distance Learning
...however, this fear is generally exaggerated. With dramatic sequences and subtle humour, techniques of assertiveness are delivered in a powerful...
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- Distance Learning
...decisions that will benefit the customer. About the programme In this humorous drama, a company's major customer arrives for a show-down meeting to announce...
- Course
- Distance Learning
...Through compelling real-life stories, you will learn how companies like Rockwell Collins, Berkshire Hathaway, and Southwest Airlines have been able to change and succeed...
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- Distance Learning
...but the more complex the product or service, the more important it is to get the relationship right. In this fun drama, Elaine desperately wants to...
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- Distance Learning
...Helps promote understanding and personal effectiveness in work teams Programme includes: DVD (21 mins) Instructor's guide Information: Produced by Goodmeasure...
- Course
- Distance Learning
...with those differences positively. Key outcomes -Demonstrates how communication styles differ between people of diverse backgrounds -Shows how our values...
- Course
- Distance Learning
...The aim To help men and women communicate more effectively in the workplace. About the programme Imagine how difficult work would be if you spoke a different...
- Course
- Distance Learning
...A Video Arts production in association with The Industrial Society featuring Hugh Laurie and Julia McKenzie. Release date: 1989 Learning-chapters Not setting...
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- Distance Learning
...of their teams by setting achievable targets and goals. About the programme This engaging drama clearly explains how managers and team leaders can...
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- Distance Learning
...giving feedback and coaching when necessary. The key outcomes -Ensure individuals work together effectively -Motivate teams and guide and support...
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- Distance Learning
...This story shows how a team which starts out with no idea of how to work together learns to succeed through applying team skills. Each individual has their own wants...
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- Distance Learning
...The key outcomes -Increase productivity, improve working relationships with colleagues and satisfy both internal and external customers by learning...
- Course
- Online
...skills in colleagues Sharing information and communicating Summary Learning-chapters Trailer Pre-test Introduction What is a team? Your place in the...
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- Distance Learning
...Improve productivity by ensuring teams are working efficiently and for the good of the organisation Programme includes: DVD (29 mins)...
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- Distance Learning
...for a session on motivation, to give people an understanding of team building or for existing teams as an insight in how to behave. The key outcomes...
- Course
- Distance Learning
...effectively in a business context. About the programme The telephone is at the heart of business communication. But because people use the phone so much at...
- Course
- Online
...A Video Arts production featuring John Cleese and Rebecca Front. Release date: 1997 Learning-chapters Misconception of telephone behaviour Answer...
- Course
- Distance Learning
...His numerous works on the subject include 'The trainer's pocketbook' (also distributed by Video Arts). In an entertaining, lively and original style...