48

NVQ Communication Skills

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  • Communication Skills
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  • In 30 days 10
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  • Hours 12
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CHARACTERISTICS
  • Nationally recognised qualification 2
  • NVQ
  • City Of London
  • Different dates available
  • 3 Weeks

...skills and help you to formulate and develop your ideas. Students will be immersed in a European fashion arena for three weeks and will be expected... Learn about: Communication Training, Communication Skills, Fashion design...


£2,000
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  • NVQ
  • City Of London
  • 06 Dec 2017
  • 2 Days

...different messages and audiences. Topics Covered Various presentation styles Basics of body language and audience eye-contact How to construct a memorable... Learn about: Confidence Training, Creative Thinking, Body Language...


£450
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  • NVQ
  • City Of London
  • Different dates available
  • 3 Weeks

...These developments will be mapped alongside major debates about the social and cultural impact of media and communication technologies, digitisation... Learn about: Cultural Studies, New Media, Social Media...


£2,000
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  • NVQ
  • Warrington
  • Beginner
  • 7h - 1 Day

...customer service including how to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role... Learn about: Customer relationship, Customer Care, Customer Service...


£100
VAT inc.
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Customer Service NVQ Certificate - Level 1 in On Site
5.0 1 opinion
SDL Training Services
  • NVQ
  • (On Site)
  • 6 Months

...3. Do your job in a customer friendly way. 4. Provide customer service within the rules. 5. Recognise and deal with customer queries, requests and problems... Learn about: Customer Care, Customer Service Skills...


Price on request
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  • NVQ
  • Distance Learning
  • 6 Months

...by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector. These qualifications allow learners to apply knowledge... Learn about: Effective Communication, Customer Care, Verbal Communication...


£695
VAT exempt
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NVQ Counselling Skills (QCF) Level 2 in Bude
Stonebridge Associated Colleges
  • NVQ
  • Bude

...What will you study on this counselling skills course? Studying on our online counselling course will provide you with the values, principles and moral... Learn about: Skills and Training...


£469
+ VAT
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  • NVQ
  • Broadstairs
  • Different dates available

...through distance/work based learning. Course Structure Candidates gain their Contact Centre Operation NVQ 2 qualification through the preparation... Learn about: Customer Service Skills, Customer Care, Call Centre...


£595
+ VAT
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  • NVQ
  • Online

...Occupational Standards in Customer Services at Levels 1, 2, 3, and 4 as defined by the Institute of Customer Services (ICS) in collaboration with employers... Learn about: Customer Service Skills, Customer Care...


Free
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  • NVQ
  • Ramsgate
  • Different dates available

...through distance/work based learning. Course Structure Candidates gain their Contact Centre Operation NVQ 2 qualification through the preparation...


£595
+ VAT
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  • NVQ
  • Inhouse

...and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking... Learn about: Customer Service Skills, Customer Care...


Price on request
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  • NVQ
  • (Bearsden) (Scotland)
  • 12 Months

...improve their service delivery SVQ MA Customer Service Level 3 What is the purpose of the award? The overall purpose is to challenge individuals to raise... Learn about: Customer Care, Customer Service Skills...


Price on request
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EMAGISTER CUM LAUDE
NVQ Information, Advice or Guidance Certificate Level 2 QCF - Distance Learning
4.8 2 opinions
NCC Home Learning
  • NVQ
  • Distance Learning
  • Different dates available

...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Full Time, Customer Service...


£300
+ VAT
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  • NVQ
  • Inhouse
  • Different dates available
  • 30 Weeks

...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service Skills, Customer Service...


Free
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Customer Service NVQ Certificate Level 2 in Horncastle
5.0 4 opinions
SDL Training Services
  • NVQ
  • Horncastle
    and 2 other venues
  • 6 Months

...This qualification reflects the qualification structure for the Level 2 NVQ in Customer Service published by the ICS. It uses the associated National Occupational... Learn about: Customer Care, Customer Service Skills...


Price on request
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  • NVQ
  • Distance Learning
  • 6 Months

...These qualifications comprise QCF credit-rated units developed by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector... Learn about: Customer Care, Effective Communication, Customer Service Skills...


£895
VAT exempt
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  • NVQ
  • Coalville
  • 12 Months

...You will then choose a further seven units, with at least one from each of the following themes: Impression and Image Delivery Handling Problems Development... Learn about: Persuasion Skills, Customer Care, Negotiation Skills...


Price on request
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NVQ Level 3 Customer Service in Corwen
Crystal Professional Development
  • NVQ
  • Corwen (Wales)

...whose job role will have considerable autonomy or responsibility and who are often required to manage or train others Individuals who use their knowledge... Learn about: Negotiation Skills, Influencing Skills, Customer Care...


Price on request
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  • NVQ
  • Huntingdon
  • 18 Months

...Workbased Day : Flexible Time : Flexible Start date : Flexible Course fee : POA Exam fee : N/A Reg fee : N/A Is this course for you This course is designed... Learn about: Customer Service Skills, Influencing Skills, Customer Care...


Price on request
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  • NVQ
  • Inhouse

...Level 3 is aimed at anyone who will be working without direct supervision, who work on their own, delivering and managing the service and who will be accountable... Learn about: Customer Service Skills...


Price on request
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  • NVQ
  • Inhouse

...Developing customer relationships. Suitable for: Customer Service is designed for employees who work in customer-facing roles. This includes... Learn about: Customer Service Skills...


Price on request
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NVQ Level 2 Customer Service - Inhouse
Business Focus and Associates Ltd
  • NVQ
  • Inhouse

...with others to solve problems and support customer service improvements and anyone who works in a customer-facing role or who has to speak to customers on behalf of your company... Learn about: Customer Care, Customer Service Skills...


£850
+ VAT
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  • NVQ
  • Rusper

...for decision making and supervising others Customer Service NVQ Level 3 Overview Level 3 Customer Service NVQ has been developed from the National Occupational... Learn about: Customer Care, Customer Service Skills...


Price on request
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