Courses in Aberdeenshire

...customers by pro-actively anticipating their needs Develop your consultative selling competencies which will maximize the business relationship with your client... Learn about: Controlling the Sales Interview, Body Language Techniques, Interpersonal Skills...

...objections Understand the importance of relationship selling on the phone Enhance their company's image by dealing professionally with incoming calls Understand... Learn about: Company Image, Telesales Structure, Telephone Etiquette...

...Delegates will benefit from learning the essential tools and techniques for running a project effectively. This course teaches practical skills using... Learn about: Managing Quality, Managing Risk, Stakeholder Management...

...This course is suitable for estates and building surveyors, facilities and property managers, architects and surveyors, planning supervisors and building services engineers... Learn about: Managing Asbestos, Legal Requirements, Quantitative Risk Assessments...

...and conduct suitable and substantive assessments of the levels of risk posed to individuals within the working environment. The instructor uses a combination... Learn about: Control Strategies, Risk Assessment, Training Programmes...

...On completion of the course delegates will be able to: Explain the function of Health & Safety representatives Explain how a safety committee works... Learn about: Legislation Overview, Workplace Hazards and Risks, Training Programmes...

...recording findings and follow up activities Additional information: Sample documentation will be introduced for discussion purposes and guidance on appropriate... Learn about: Occupational Ill Health, Sample Documentation, Practical demonstration...

...who wish to ensure that their planned training solutions accurately meet the needs of the business. The trainer for this course has extensive experience... Learn about: Training Programmes, Manager's Role and Duties, Performance Management...

...credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is fully interactive... Learn about: Letter Writing...

...9004 relationships - Timescales and resources that will be required - Policy objectives and target setting - Documentation methods - Preparing for the registration process... Learn about: Total Quality Initiatives, Registration Process, Cost Consideration...

...environmental aspects and impacts: Environmental performance measures Legislation issues. Stakeholder analyses Policy, objectives and target setting Documentation...

...Introduction The purpose of this 1 day course is to provide you with information on and interpretation of the requirements of ISO 9001:2015... Learn about: Quality Training, Quality management, ISO 9001...

...Content: Summary of key differences between TS16949 and IATF 16949 2016 IATF 16949 Structure Change, Summary of Changes and Annexes Introduction... Learn about: Quality Training, Quality management, ISO 9001...

...consultants, technical managers and quality control personnel. This course teaches the background of the second and third parts of the unannounced audit processes by retailers... Learn about: HACCP team, Technical Teams, GMP systems...

...Course Objectives This course will provide delegates with details of the changes to the Standard for Issue 8, as well as a review of audit and protocol... Learn about: Food safety...

...the changes to the protocol of the Standard Learn how the audit should be carried out and reported consistently... Learn about: Food safety...

...delegates will become Preventive Controls Qualified Individuals. Content: Food Safety Plan Overview Good Manufacturing Practices and other Pre-requisite... Learn about: Good Manufacturing Practices, Plan Overview, Economically Motivated...