ACHIEVING SALES ON THE TELEPHONE

Progress through the six hours of course content to learn all you need to know about consistently achieving sales on the telephone.

Start with an introduction to working in telesales.

Identify the key skills a telephone salesperson requires to translate calls into sales.

Explore what makes people decide to buy something and how you can use these motivations to your advantage.

Learn strategies to communicate with people more effectively.

Gain an insight into neurolinguistic programming and how you can learn to use this technique naturally to aid success.

Find out how you can use call scripts to your advantage and personalise them to your own style and needs.

Get valuable information on how to learn about the products and services you sell and how to effectively present them to potential customers.

Learn strategies to build trust with potential customers and deal with any doubts or objections they may have.

Gain valuable insights on closing a sale and building repeat business with your customer.

SYSTEM REQUIREMENT
PROCESSOR 1 gigahertz (GHz)
RAM 1 GB

OPERATING SYSTEMS
Windows 7
Windows 8
Windows 10
Mac OS
iOS

BROWSERS
Internet Explorer 8 or above
Google Chrome
Safari 8
Mozilla Firefox

COMPATIBILITY
Windows, Mac, iPhone, iPad

Technical support is available, should it be needed.

Study online at your own pace on any internet-enable device, 24/7.

The competitive pricing and easy to access structure of the course makes it a great option for both individuals looking to boost their success in telesales and organisations wishing to provide training for staff.

There are no prerequisites for taking the course and you can benefit whether you’re new to telesales or you’re looking to hone your existing skills.

You can start learning as soon as you sign up and the course content is yours to access for l12 months.

Leave the telesales competition behind by signing up to the Achieving Sales on the Telephone Certificate today.

This course is CPD certified.