Airport customer services courses

...Our three day Cabin Crew Preparatory Course is ideal for those serious about pursuing a career as Cabin Crew. The course takes place at Luton Airport and consists of two full days in a classroom followed by a visit to an Airline Training Centre. The classroom learning consists of written, group... Learn about: Time management...

... business, understanding how it operates and why it's so successful. You'll cover all aspects of the industry, from marketing destinations to the transportation infrastructure required to get passengers there. You'll focus on customer service too, exploring how travel agents operate and the roles... Learn about: Travel and Tourism, Travel Tourism...

...Learners must study six units including: Understand the airline industry and the role of airline cabin crew. Promote effective customer care in the airline industry. Maintain effective time working and communications in the airline industry. Contribute to the health and safety of airline passengers...

...Learners will gain an in-depth understanding of the structure of the travel and tourism industry and gain the skills and knowledge for employment within this sector. Learners will study twelve units such as: Investigating travel and tourism. The business of travel and tourism. Customer service...

...A short course in preparation for those seeking employment as Air Cabin Crew, or for those generally interested in airline services. Successful completion of this course results in a guaranteed job interview within the industry, e.g. Thomas Cook and...

... of subjects on this course, with many revolving around customer service and how you can work with guests to ensure they have an amazing travel experience. You'll delve into the UK Travel and Tourism Industry and learn all about a variety of visitor attractions in England, Scotland, Wales and Northern Ireland... Learn about: Travel Tourism, Travel and Tourism, Tourism Industry...

..., the potential for career progression and the skills needed to succeed in this exciting industry. You will go on visits to large tourist attractions, airports and related organisations. You will also undertake a team building day as team work is crucial within the sector, and you will benefit from an overseas... Learn about: Travel and Tourism, Team Training, Travel Tourism...

... – – The World of Travel & Tourism – External Examination – Global Destinations – External Task – Managing the Customer Experience – Assignment – Travel & Tourism Enterprises – Assignment – Visitor Attractions – Assignment – Working Overseas – Assignments... Learn about: Travel and Tourism, Travel Tourism, Tourism Industry...

...To provide students with the underpinning knowledge required to work effectively as a member of an airline cabin crew and provide the tools needed to deliver the highest level of standard and service to satisfy even the most difficult passenger. Suitable for: Those wishing to find employment...

... the course content is current. You'll be involved in assignment work, group discussions, presentations, practical activities and examinations., , The units you will be studying are designed to help you achieve your dream job. You will cover subjects ranging from customer service and geography through to retail... Learn about: Travel Tourism, Travel and Tourism...

...This exciting two year course can lead to employment with a travel agent, travel operator, or tourist attraction, work at the airport or for an airline, or get a job working abroad as an overseas representative. Alternatively you may decide to continue your studies at university. In the first... Learn about: Travel Tourism, Travel and Tourism, Airline Training...

...! You will grow in confidence as you acquire a range of skills, such as planning trips around the world, marketing and customer services... Learn about: Travel Tourism, Travel and Tourism...

... which will include - Interpersonal skills for the travel and tourism workplace - Planning an event - Worldwide travel and tourism destinations - Principles of customer service in hospitality, leisure, travel and tourism - Contribute to the delivery of an entertainment activity in travel and tourism We work closely... Learn about: Travel and Tourism, Tourism Industry, Travel Tourism...

.... Subjects include investigating travel and tourism; the business of travel and tourism; the UK as a destination; customer service in travel and tourism... Learn about: Travel and Tourism, Travel Tourism...

...This exciting two year course can lead to employment with a travel agent, travel operator, or tourist attraction, work at the airport or for an airline, or get a job working abroad as an overseas representative. Alternatively you may decide to continue your studies at university. In the first... Learn about: Travel Tourism, Airline Training, Travel and Tourism...

...The course will cover: Customer service Displaying products and services Planning a trip to a visitor attraction UK travel destinations Recommending... Learn about: Travel Tourism, Travel and Tourism, Tourism Industry...

...Kick-start a career in the travel industry with this industry recognised course and qualification. Students will learn everything they need to work on resort, and deliver an exceptional service to holidaymakers. This course is an ideal training choice for: Experienced travel reps who need to... Learn about: Holiday Rep...

... in the industry but introduce you to potential future employers. Some of the highlights include Hotel and Airport Student takeover. Every year City College Norwich students take over roles from staff throughout the 4 star Holiday Inn Norwich and Norwich International Airport. For 5 full days students... Learn about: Tourism Industry, Travel Tourism, Travel and Tourism...

... have gone on to study various subjects including International Tourism Management, Airline and Airport Management, Tourism, Hospitality and Leisure Management and Events Management... Learn about: Travel and Tourism, IT Management, Aviation Training...

...Areas of study include: Airline Operations. Customer Service & Communicating with Customers. Air Cabin Crew Working Environment. Aviation Security. Health, Safety and Emergency. Students will also be able to use travel resources including the Internet...