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Anger Management courses Manchester
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
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- Course
- Manchesterand2 other venues
- Birmingham, Kendal
- December
- 1 Day
...will send you full details of the course with information on how to book a place/s Defining and comparing assertive, aggressive and passive thinking and behaviours... Learn about: Assertiveness Training, Confidence Training, Difficult People...
...will send you full details of the course with information on how to book a place/s Defining and comparing assertive, aggressive and passive thinking and behaviours... Learn about: Assertiveness Training, Confidence Training, Difficult People...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
← | → see all
-
The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
← | → see all
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
← | → see all
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
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- Course
- Manchester
- 1 Day
...communicate and understand the value of customers whilst showing them how to deliver exceptional customer service. The course content listed here is designed... Learn about: Customer satisfaction, Customer relationship, Customer Service Skills...
...communicate and understand the value of customers whilst showing them how to deliver exceptional customer service. The course content listed here is designed... Learn about: Customer satisfaction, Customer relationship, Customer Service Skills...
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
← | → see all
-
The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
← | → see all
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- November
- 400h
...Questioning Skills Unit 5 – Understanding Body Language This module covers the following topics: Understanding Body Language Understanding Facial Expressions... Learn about: Manage Anger, Negotiation Skills, Stress and Anxiety...
- Course
- Online
- Intermediate
- Different dates available
- 125h
..., organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’e co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive... Learn about: Management according to relevant competence, Conflict Resolution, Conflict Management...
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