Assertiveness skills courses

...The course aims are: To understand what feedback is and why its required. To learn how to give effective feedback. To learn how to get better feedback from others... Learn about: Assertive Behaviour, Communication Skills, Teamwork Skills...

...For young professionals entering into the job market, or for those who are seeking a new job for the first time in years, interviewing presents a challenging hurdle that must be crossed in order to find a job of any kind. This course will help you to master the job interviewing skills you... Learn about: Communication Training, Interview Skills, Vocal Communication...

...of Power and Influences SECTION 4: Tactics Identifying and Using Negotiation Tactics SECTION 5: Case Animations Team Sales Salary Increase... Learn about: Negotiation Tactics, Negotiation Skills, Problem Solving...

.... That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you... Learn about: Public Speaking, Presentation Skills...

... with others. Our work should not be a burden to us and our offices shouldn't be battlefields. We are human beings working with other human beings. This admin assistant skills course is about working to the best of your abilities, and encouraging the best in those who work with you, or for... Learn about: Administration Assistant, Office Assistant, Team Training...

... for Observer Feedback Assertiveness Car wars exercise Assertiveness, Aggressiveness and Passivity Assertiveness – The 3 Steps Assertive Skill Practice 15 top... Learn about: Communication Training, Assertiveness Training, Listening Skills...

...With our Essential Professional Skills Training Bundle, you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of their career... Learn about: Verbal Communication, Team Training, Professional Skills...

...This City & Guilds accredited course enables individuals to develop appropriate knowledge, understanding of the principles and delivery of effective customer service and enables the learners to develop and apply the practical skills required to support the customer service environment. Covering... Learn about: Effective Customer Service, Meet customer needs, City & Guilds...

...The one day course covers key topics to help you reach your full potential: Planning skills Prioritising work Taking control of your time Looking... Learn about: Time management, IT Management, Sales Strategy...

...Course Programme Behavioural Styles - Dominance, Influence, Steadiness and Compliance Learning Objectives FREE Marston's Model FREE High Dominance... Learn about: Social Skills, Communication Skills, Human Behaviour...

...making presentations, attending and even making contributions during executive board meetings. Executive Personal Assistants/Secretaries now have a highly... Learn about: CIA review, Solid Foundation, Premier quality CIA...

...This practical two-day programme will equip delegates to achieve positive results through their engagement with others in the working environment. Through enhanced influencing and negotiating skills, delegates will be able to successfully develop and deliver convincing business arguments. Suitable... Learn about: Communication Training, Influencing Skills, Negotiation Skills...

...Associate Certification is tailored to help anyone interested in learning about the key concepts of negotiation and getting a basic understanding of Negotiation... Learn about: Short Course, Negotiation process, Negotiation Skills...

...Course: What is Negotiation? The Key Negotiation Stages and skills, Negotiating Positions, The Negotiation. Recommended System Requirements... Learn about: Negotiation Stages, Negotiating Positions, Negotiation Skills...

... stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator... Learn about: Negotiation techniques, Negotiation of offers and promotions, Negotiation Skills...

...a team leader and the limits of their authority and accountability. Most suitable for newly appointed team leaders. Communicating with a Team Understanding... Learn about: Oral Communication, Communicative skills, Team Building...

...This Diploma in Reception and Switchboard Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s... Learn about: Managing Database, Switchboard Operator, Business Writing...

... their telephone skills and provide an excellent customer service, when speaking to customers and co-workers. Anyone who would like to increase their confidence to project a professional image and build better relationships when dealing with people by telephone... Learn about: Telephone Skills, Confidence Training, Assertive Behaviour...

... for Experienced Managers who want to take influencing and persuading skills to the next level and examine their personal styles and approach. Course Objectives... Learn about: Skills and Training...

...Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes. Instead, they are exceptional at picking good people to do what they need to have done, and then letting them get on with it. However delegating... Learn about: Workplace Skills, Team management, Delegating Skills...