Description

Type

Course
Level

Intermediate
Methodology

Online

Duration

3 Months
Start date

Different dates available

It will enable the user to Define BPO and identify its types, Describe BPO benefits and limitations, Describe the BPO Life Cycle, Describe the initial study related to BPO, Describe the basic business and legal risks.

Facilities

Online

Start date

Different dates availableEnrolment now open

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Reviews

Subjects

Benefits
Call Centre
Database
Effective Communication
Voice Modulation
Flexibility
Negotiating
Attention
Organization
Speed
Friendly
Calm Under Pressure

Teachers and trainers (1)

Name Name

Teacher

Course programme

From this courses the User Understands:

What is a BPO
The limitations and benefits of a BPO
Describe BPO life cycle
Business and Legal risks faced by a BPO

What kind of study material is provided?

Elearning study material is provided and this is completely online. This is in the form of 2D & 3D lessons, animations, videos, audio narratives, etc.

What will I get after the completion of the course?

After completion you will find yourself with increased knowledge related to the course which can help you build your career, land the job you desired, & gain a competitive advantage over your peers.

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Contact us

BPO/Call Centre

Questions & Answers

Reviews

Subjects

Course programme

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BPO/Call Centre

Questions & Answers

Reviews

Subjects

Course programme

Add similar coursesand compare them to help you choose.

Add similar courses
and compare them to help you choose.