Build Business by Phone - One to One

Salessense
5.0
4 reviews
  • I found the course to be a good insight into business relationships from many angles I haven't experienced. Overall it was excellent.
    ← | →
  • The course is very interesting and I find myself very much confident .
    ← | →
  • The course seemed invaluable to me when I actually learned it.
    ← | →

Training

Blended

£ 695 + VAT

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Description

  • Type

    Training

  • Level

    Intermediate

  • Methodology

    Blended

  • Duration

    Flexible

  • Start date

    Different dates available

Get through to decision makers more often.

Today many customers are won and lost without face to face meetings. Success rests on good qualification, ability to engage decision makers both online and using the telephone. This telesales training course is designed for those fulfilling inside sales roles who must gain attention, establish credibility, and communicate convincingly through the use of digital tools and voice communication.

Whether your aim is to get a survey response, sell a seminar place, arrange an appointment or conduct the entire sale, telesales training will refresh best practice, introduce new ideas, and provide an opportunity to practise.

Facilities

Location

Start date

Blended

Start date

Different dates availableEnrolment now open

About this course

Course Objectives:

- Gain absolute confidence
- Develop irresistible charm
- Have gatekeepers help
- Learn digital selling techniques
- Engage senior people more often
- Grab decision maker attention
- Recognise and turnaround fob off objections
- Close on the next step more often
- Establish and maintain motivation

All those who need to prospect for new customers using traditional telephone sales skills while leveraging digital engagement methods for maximum efficiency. Suitable for new business salespeople ; telesales and telemarketing people; inside sales teams, small business owners and consultants who need to generate their own sales.

SalesSense course completion certificate.

Unique aspects of this course:

- The practical nature of the guidance.
- Unlimited one-to-one coaching.
- Career long support.
- Includes self-led study materials.
- Blended course.

When you request information, you will receive the course data sheet and an invitation to speak with the course author or the coach who will lead you through the material. If you have provided a telephone number, we will call you to answer any questions and share more about the content.

Yes, there are two lower cost individual delivery options:

1. Materials with Email Support - View and download the course presentations, tools, templates, and other resources. Study the materials and complete the exercises as desired. Email your nominated coach with any questions. Most support requests are answered within a couple of hours. Answers are guaranteed within two business days. £95 + applicable VAT. There is a 4 week lead time for this option.

2. Self Led with Telephone Support - View and download the course presentation, tools, templates, and other resources. Study the materials and complete the exercises as desired. Arrange calls with your nominated coach to ask questions. Calls are be scheduled by email or text. £395 + applicable VAT. There is a 4 week lead time for this option.

Yes, each session is led by your appointed sales coach. Sessions can be by telephone but usually we use an online virtual meeting space such as Skype.

Yes, there are two group delivery options:

1. Programme materials and one 90 minute group coaching session for up to 5 people - Participants gain access to the course presentations, tools, templates, and other resources. Key elements of the content are presented in a virtual classroom group coaching session. The session is scheduled to suit participant needs. £695 plus VAT. There is a 4 week lead time for this option.

Further group coaching sessions can be arranged as needed. £350 plus applicable VAT.

2. Traditional Classroom - The programme delivery takes place over one or more days at a conference venue or at the customers offices. This is effective for three or more participants. Contact us for fees.

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Reviews

5.0
excellent
  • I found the course to be a good insight into business relationships from many angles I haven't experienced. Overall it was excellent.
    ← | →
  • The course is very interesting and I find myself very much confident .
    ← | →
  • The course seemed invaluable to me when I actually learned it.
    ← | →
100%
5.0
excellent

Course rating

Recommended

Centre rating

Student Reviewer

5.0
05/03/2019
About the course: I found the course to be a good insight into business relationships from many angles I haven't experienced. Overall it was excellent.
Would you recommend this course?: Yes

Student Reviewer

5.0
05/03/2019
About the course: The course is very interesting and I find myself very much confident .
Would you recommend this course?: Yes

Student Reviewer

5.0
05/03/2019
About the course: The course seemed invaluable to me when I actually learned it.
Would you recommend this course?: Yes

Student Reviewer

5.0
03/03/2019
About the course: This courses is higly recommended to those who selling complex products. I particularly found ROI and selling process section quite useful.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 15 years

Subjects

  • Telesales
  • Sales Appointments
  • Sales Prospecting
  • Telemarketing
  • Sales
  • Business Development
  • Appointment Setting Training
  • Digital Engagement Training
  • Telephone Sales Training
  • Telesales Course
  • Telesales Training
  • Sales Training
  • Sales course

Teachers and trainers (1)

Clive Miller

Clive Miller

Managing Partner

Achieving sales targets has been the focus of Clive’s working life. His sales career began in 1977. Over the last thirty years he has sold the products, services, and solutions of Intel, DEC, IBM, Sun Microsystems, and SGi. He is the author of most SalesSense training material and writes about selling for magazines and newsletters. From the launch of SalesSense in 1996, Clive has directed the company’s development. As a consultant, sales trainer, speaker, and coach, he has helped hundreds of companies and thousands of people increase their sales success.

Course programme

How to benefit from the course

· Underlying principles

· Learning through doing

· What to expect

Establish Absolute Confidence

· Why cold calling does work

· Choosing how you sound

· Exercising charm

· Choosing how others feel

· Seven steps to absolute confidence

Make Best Use of Digital Selling Tools

· Finding the right prospects

· Getting noticed online

· Introductions online

· Making a digital approach

· Calling at the right time

Engage the Gatekeeper

· Different types of Gatekeeper

· Meeting their Needs

· Compelling Message

Break Decision Maker Preoccupation

· Make a better first impression

· Develop a powerful opener

· Get feedback on effect

Deal with 'Fob Off' Objections

· Anticipate objections

· Test sincerity

· Use effective turnarounds

When they Engage

· Second level preparation

· Third level preparation

· Setting expectations

· Managing a pipeline

· When things go wrong

Closing for the next step

· Timing

· Preparation

· Practise

Maintaining Confidence

· Mind management

· Knowing what to do

· Measuring results

Next Steps

· Planning

· Anticipating the obstacles

· Reviewing progress

See related categories

Build Business by Phone - One to One

£ 695 + VAT

The best Sales Skills courses

See all

See all