Business & Management 101

• Intro
• course
• Introduction
• Assertiveness
• 1. Introduction
• 2. Perceived Benefits
• 3.Life Scripts
• 4.Self Talk
• 5.Rights
• 6.Responsibility
• 7.Mistakes
• 8.Self-Awareness
• 9.Facing Aggression
• 10.Taking Criticism
• 11.Giving Criticism
• 12.The Words to Use
• 13.Never Too Late to Go Back
• Time Management
• 1. Introduction
• 2. Your Life is Only Time
• 3. Underlying Qualities
• 4.Goals
• 5. Personality Drivers
• 6. Master List
• 7.Prioritising
• 8. Saying No
• 9. Negotiating
• 10.Email
• 11.Procrastination
• 12.Jobs To Do
• 13.Diary
• Project Management
• 1. Introduction
• 2. Define Your Project
• 3. List the tasks
• 4. Estimating
• 5. Find the Critical Path
• 6. Consider Crashing Tasks
• 7. Draw Gantt Chart
• 8. Resource Requirements
• 9. Assess Risks
• 10.Monitor Progress
• 11. Monitor Cumulative Cost
• 12. Readjust Your Plan
• 13. Review
• Sales
• 1. Introduction
• 2. Listening and Questions
• 3. Compliments
• 4. The 4 Types of Customer
• 5. Identify Needs
• 6. Prescribe Solutions
• 7. Handling Objections
• 8. What to Plan
• 9. Feel Felt Found
• 10. The Close
• 11. I Need to Think About It
• 12. After the Sale
• 13.Efficiency
• Leadership
• 1. Introduction
• 2. Vision
• 3. Vision, Systems and People
• 4. Motivation
• 5. Communication
• 6 .Teamwork
• 7. Fairness
• 8. Weekly Meeting
• 9. Delegation
• 10. Leadership Styles
• 11.Freedom
• 12. Being Decisive
• 13. Lead by Example
• Negotiating
• 1. Introduction
• 2. If You Don't Ask...
• 3. It's a Game
• 4. Win Win
• 5. Set Your Limit
• 6. Weaknesses
• 7. Opening Offers
• 8. The Flinch
• 9. The Vice
• 10. Trading
• 11. Small Steps
• 12. Split the Difference
• 13. The Nibble
• Presentations
• 1. Introduction
• 2. One Main Message
• 3. Plan the Timing
• 4. Back Up
• 5. Confidence
• 6. The Start
• 7. Agenda
• 8. Interaction
• 9. Visuals
• 10.Notes
• 11. Overcoming Problems
• 12.Finishing
• 13. Keep it Simple
• Thank You!
• Thank You!
• Quiz

What does the course include:

• Over 90 lectures given by management training expert Chris Croft, with his top tips to become a better manager
• A masterclass in how to effectively negotiate, manage a team, deliver a project and radically improve your presentation skills
• Develop the skills needed in order to move up the career ladder