Certificate in Sales Advisor

Certificate in Sales Advisor

Aim:

The aim of the course is to provide newly appointed sales staff [or people seeking to enter a sales environment] with a range of skills to enhance their job performance.

Target Audience:

This programme is designed for people entering, or recently entered a direct selling environment either telephone or face to face.

Content:

Unit 1: Building Competence of products, customers, employer and competition

Unit 2: Building Relationships

Unit 3: Selling to Customers

Unit 4A: Telephone Skills
Unit 4B: Face to Face Contact Skills

Unit 5: Work organisation

Unit 6: Self-development and self-motivation

Award: ASET