CLOSING TECHNIQUES

Work through five detailed modules to perfect your closing techniques and boost your confidence when selling.

Understand the term ‘closing positively’ and its importance.

Study time and pace in successful sales pitches.

Learn how to develop strong customer-vendor relationships.

Study three key issues that influence a buyer.

Look at the purpose and importance of a good sales brief.

Learn how to write and present a sales pitch.

Understand how to react to potential buyer’s comments, concerns and suggestions.

Discover why credibility is vital and how to increase it.

Learn how to mirror body language to increase rapport.

Study the psychological stages buyers move through and how to use them to your advantage.

Learn what questions to ask your potential buyer.

Understand selling the benefits to the buyer, exceeding expectations and not restricting focus to a product or service.

Gain an understanding of cross-selling.

Learn why you shouldn’t be put off by the first ‘no’.

Move on to learning how to get past the most common objections.

Discover ways to resolve deadlock situations.

Feel confident in deciding when to walk away and when to negotiate further.

SYSTEM REQUIREMENT
PROCESSOR 1 gigahertz (GHz)
RAM 1 GB

OPERATING SYSTEMS
Windows 7
Windows 8
Windows 10
Mac OS
iOS

BROWSERS
Internet Explorer 8 or above
Google Chrome
Safari 8
Mozilla Firefox

COMPATIBILITY
Windows, Mac, iPhone, iPad

Enjoy 12 months access to this course. Learn at your own pace and revisit whenever you need a refresher.

Five modules and a time commitment of 6-8 hours make this course perfect for busy professionals.

There are no qualification or experience requirements for this course – just a keen interest in improving your sales technique.

Boost your confidence both in the workplace and in everyday negotiations.

Show your employer that you’re serious about a successful career in sales and put yourself ahead of the pack for promotion.

A fantastic additional to a CV for anyone applying for sales based positions.

Receive a certificate on completion to prove your closing techniques skillset.

Technical support is on-hand if you need it.

This course is full of practical and confidence-boosting tips and techniques to enable you to close the deal on a successful career in sales.

This course is CPD certified.