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Customer Care College Courses
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Business and Management, Business and Administration, Full Time...
- Vocational qualification
- Lincoln
- 2 Years
...has its own specific assessment to be passed. There is no final written examination and candidates must attend at least 80% of the 2 year course... Learn about: Drug Counselling, Retail Sales, Alcohol Counselling...
- Vocational qualification
- Lincoln
...the Governments Train to Gain initiative - employers should contact the Train to Gain Employer Hotline 0845 2707227 to check their eligibility... Learn about: Business Process Management, Part Time, Team Motivation...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Customer Care, Full Time, Communication Training...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Customer Care, Customer relationship, Sales Training...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Care, Customer Service Skills...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised role. This qualification allows you to choose one of three pathways: • Generic Health and Social Care • Dementia • Learning Disability... Learn about: English Language, Social Skills, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service, Customer Service Skills, Customer Care...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry in London college course
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service Skills, Tourism management, Customer Care...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Care, Customer Service Skills...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Customer Service, Customer Care, Communication Skills...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Effective Communication, Communication Training, Listening Skills...
- Course
- Online
- Intermediate
- October
- 2h
...Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers... Learn about: Excellent Customer, Excellent Customer Service, Customers post lockdown...
- Course
- Sault Ste. Marie (Canada)
- Intermediate
... Technicians are employed by wholesale and retail businesses and warehouse distributors that deal with all types of parts. Customer service is key to this trade... Learn about: Customer support, Customer Care...
- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
... Advanced Practice This qualification has been built to meet the apprenticeship framework requirements of a 90 credit qualification and must be taken by learners who are taking their qualification as part of the Higher Level Apprenticeship in Care Leadership and Management... Learn about: Communication Skills, Care Education, Social care...
- Course
- Online
- Intermediate
- 6h - 1 Year
... effectively, and ways to increase customer satisfaction and repeat sales. The course also focuses on professional behaviour, teamwork, problem-solving, and store presentation standards. These skills are valued across the retail sector and support both entry-level employment and career progression. The Retail... Learn about: Confidence Training, Communication Training, Sales Techniques...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- June
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Manager, Customer Care Skills, Objection Handling...
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Manager, Customer Care Skills, Objection Handling...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
← | →
- NVQ
- Broadstairs
- Different dates available
... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Call Centre, Customer Care, Customer Service Skills...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Financial Control, Customer Care, Professional development...
- Training
- Online
- Beginner
- Different dates available
- 1h
...Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality... Learn about: Data Protection, Customer Care...