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Customer Care College Courses
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Business and Management, Business Administration, Business Organisation...
- Vocational qualification
- Lincoln
- 2 Years
...has its own specific assessment to be passed. There is no final written examination and candidates must attend at least 80% of the 2 year course... Learn about: Quality Training, Customer Service, Customer Care...
- Vocational qualification
- Lincoln
...the Governments Train to Gain initiative - employers should contact the Train to Gain Employer Hotline 0845 2707227 to check their eligibility... Learn about: Team Building, Decision Making, Customer Care...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Full Time, Verbal Communication, Cross Cultural Communication...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Customer Service Skills, Sales Training, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
- 6h
..., the course teaches you about Ethics 101 and leadership essentials, the ways of creating a strong customer care team, and the proper training session to the employees for business success... Learn about: Financial Training, Team Training, Managing Your Money...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Service, Customer Care...
- Course
- Distance Learning
- January
- 400h
... Customer Loyalty Plus more Module 15 - Importance of Effective Communication This module covers the following topics: Developing a Communication Strategy... Learn about: Quality Training, Office IT, Ms Office...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry in London college course
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Relationship Management, Customer Service, Customer Service Skills...
- Training
- Cookham
- Beginner
- 2 Days
...Learning outcomes Define and evaluate customer propositions. Understand and apply key principles in developing customer propositions.... Learn about: Customer engagement, Customer Experience, Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer satisfaction, Customer Retention, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Customer Service Skills, Customer Service, Verbal Communication...
- Course
- Online
- Intermediate
- October
- 2h
...Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers... Learn about: Customer Service, Customers post lockdown, Excellent Customer...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised role. This qualification allows you to choose one of three pathways: • Generic Health and Social Care • Dementia • Learning Disability... Learn about: Health and Social Care, Customer Service, Communication Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Care, Verbal Communication, Effective Communication...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- June
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Manager, Customer Care Skills, Customer Care...
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Manager, Customer Care Skills, Customer Care...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
← | →
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Care, Customer Service Skills...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Customer Care, Team management, Social care...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Effective Communication, Listening Skills, Customer Care...