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Customer Care College Courses
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Business Organisation, Customer Service, Business Environment...
- Vocational qualification
- Lincoln
- 2 Years
...has its own specific assessment to be passed. There is no final written examination and candidates must attend at least 80% of the 2 year course... Learn about: Drug Counselling, Sales Techniques, Customer Service...
- Vocational qualification
- Lincoln
...the Governments Train to Gain initiative - employers should contact the Train to Gain Employer Hotline 0845 2707227 to check their eligibility... Learn about: Decision Making, Part Time, Customer Service...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Full Time, Verbal Communication, Cross Cultural Communication...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Customer Service Skills, Communication Training, Customer Service...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Care, Customer Service Skills...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised role. This qualification allows you to choose one of three pathways: • Generic Health and Social Care • Dementia • Learning Disability... Learn about: Communication Skills, Health and Social Care, English Language...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Care, Customer Service Skills, Customer Service...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry in London college course
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service Skills, Customer Manager, Customer Retention Strategy...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Team Leader, Career planning, Customer Service...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Communication Training, Telephone Skills, Listening Skills...
- Course
- Online
- Intermediate
- October
- 2h
...Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers... Learn about: Customer Types, Excellent Customer Service, Customer Service...
- Course
- Sault Ste. Marie (Canada)
- Intermediate
... Technicians are employed by wholesale and retail businesses and warehouse distributors that deal with all types of parts. Customer service is key to this trade... Learn about: Customer Care, Customer support...
- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
... Advanced Practice This qualification has been built to meet the apprenticeship framework requirements of a 90 credit qualification and must be taken by learners who are taking their qualification as part of the Higher Level Apprenticeship in Care Leadership and Management... Learn about: Career planning, Social care, Health and Social Care...
- Course
- Online
- Intermediate
- 6h - 1 Year
... effectively, and ways to increase customer satisfaction and repeat sales. The course also focuses on professional behaviour, teamwork, problem-solving, and store presentation standards. These skills are valued across the retail sector and support both entry-level employment and career progression. The Retail... Learn about: Retail Management, Sales Training, Professional Sales...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- June
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Objection Handling, Customer Behavior, Customer Care Skills...
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Objection Handling, Customer Behavior, Customer Care Skills...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
← | →
- NVQ
- Broadstairs
- Different dates available
... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Service Skills, Call Centre, Customer Care...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Financial Control, European food, Customer care in hospitality...
- Training
- Online
- Beginner
- Different dates available
- 1h
...Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality... Learn about: Customer Care, Data Protection...