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Customer Care College Courses
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Sales Techniques, Part Time, Business and Administration...
- Vocational qualification
- Lincoln
- 2 Years
...has its own specific assessment to be passed. There is no final written examination and candidates must attend at least 80% of the 2 year course... Learn about: Part Time, Retail Sales, Life Coaching...
- Vocational qualification
- Lincoln
...the Governments Train to Gain initiative - employers should contact the Train to Gain Employer Hotline 0845 2707227 to check their eligibility... Learn about: Decision Making, Retail Sales, Part Time...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Communication Training, Social Work, Verbal Communication...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles... Learn about: Customer Service, Sales Training, Customer Care...
- Course
- Distance Learning
- Advanced
- January
- 370h
... - Developing a Business or Product Idea Developing Your Product Idea Identifying Your Target Market and Customers Developing Your Value Proposition Developing... Learn about: Marketing Skills, Entrepreneurial Leader, Financial Training...
- NVQ
- Online
- Different dates available
- 100h - 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Care, Customer Retention, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
- 6h
..., the course teaches you about Ethics 101 and leadership essentials, the ways of creating a strong customer care team, and the proper training session to the employees for business success... Learn about: Customer Care, Ethics 101, Managing Your Money...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry in London college course
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Retention Strategy, Customer Manager, Tourism Hospitality...
- Course
- Distance Learning
- January
- 400h
... Customer Loyalty Plus more Module 15 - Importance of Effective Communication This module covers the following topics: Developing a Communication Strategy... Learn about: Hotel Management Course, Tourism management, Office IT...
- Training
- Cookham
- Beginner
- 2 Days
...Learning outcomes Define and evaluate customer propositions. Understand and apply key principles in developing customer propositions.... Learn about: Customer Service, Customer Manager, Customer Care...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Relationship Management, Nationally recognised, Customer satisfaction...
- Course
- Online
- Intermediate
- October
- 2h
...Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers... Learn about: Customers post lockdown, Excellent Customer Service, Develop customer service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service Skills, Effective Communication, Customer Service...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised role. This qualification allows you to choose one of three pathways: • Generic Health and Social Care • Dementia • Learning Disability... Learn about: Skills Communication, Customer Care, Health and Social Care...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- June
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Objection Handling, Handling skills, Customer Behavior...
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Objection Handling, Handling skills, Customer Behavior...
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I clearly have a better understanding than ever after joining this course. I am very much thankful for the experience I have got there which give a shape to my knowledge and make it so informative. I am seeking to revisit to your site as soon as possible.
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- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Listening Skills, Customer Care, Telephone Skills...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Health and Social Care, Customer Service, Team management...