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Customer Relationship Management College Courses
- NVQ
- Online
- Different dates available
- 1 Year
...This course will guide you to develop customer relationships through an extensive understanding of all the concepts and best practices of CRM that ultimately grow your business and improve your career. From understanding the benefits of having strong customer relations, generating strategies... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Customer Retention, Key Account Management, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Customer Relationship Management, Relationship Marketing...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Service sector, Customer Manager, Nationally recognised...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
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- Vocational qualification
- Online
- Different dates available
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: SalesForce Automation, Sales Training, Sales Manager...
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: SalesForce Automation, Sales Training, Sales Manager...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
← | → see all
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
← | → see all
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
← | → see all
- Vocational qualification
- Online
- Different dates available
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: Customer Relationship Management, Sales Manager, Selling Skill...
- Vocational qualification
- Online
- Different dates available
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: Customer Relationship Management, Sales Manager, Selling Skill...
- Vocational qualification
- Online
- Different dates available
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: SalesForce Solution, Sales Manager, Selling Skill...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Customer Retention, Customer Manager, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Option 1 Tuition Fee: £525 Exam & Registration Fee: £79 Option 2 Tuition Fee: £500 Exam & Registration Fee: £75 Option 3 Tuition Fee: £525 Exam & Registration Fee... Learn about: Customer Relationship Management, Retail Management, Sales Promotion...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Service, Relationship Marketing, Customer Retention...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Customer Retention, Relationship Marketing, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Retention, Customer Service, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Relationship Management, Customer Retention, Key Account Management...
- Vocational qualification
- Broadstairs
- Different dates available
...This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working within customer service sectors. It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations... Learn about: Customer Service, Customer Retention, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... assistant, team leader, supervisor or manager. This version of the NVQ 3 focuses on management. This... Learn about: Customer Relationship Management, Customer Retention Strategy, Team Training...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... assistant, team leader, supervisor or manager. This version of the NVQ 3 focuses on management. This... Learn about: Customer Relationship Management, Team Training, Sales Strategy...
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