Customer Service College Courses

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Relationship Marketing, Customer Retention, Customer Care...

...This course will help you develop an understanding of how businesses work, how they are organised and how they control their money You will cover working in business, retail and administration, customer service and financial management... Learn about: IT Management, Retail Marketing, Customer Service...

... with some of the main services that a hotel offers, and the importance of housekeeping to ensure these services are executed to a high standard. Understand the importance... Learn about: Hospitality Management, Customer Service, Hospitality catering...

... to plan and deliver safe and effective gym sessions To provide learners with the knowledge to develop good customer service and the personal qualities... Learn about: Develop learner’s, Fitness exercise, Gym sessions...

...This course will comprise of an introduction to retail services, retail selling and customer service, merchandising and display for retail sales and specialist units... Learn about: Customer Relationship Management, Retail Sales, Sales Strategy...

...This 1 year course is designed to give the students the basics of food preparation and customer service/food and beverage skills needed in the hospitality industry. It will involve a practical and theoretical approach including active participation in local events as well as training... Learn about: Food Preparation, Food Beverage Service, Customer Service...

...Job opportunities after this course: The course also prepares students for direct entry into the travel or airline industry with the likes of tour operators, travel agents, hotels or hospitality, customer service related organisations, overseas holiday representatives and leisure providers... Learn about: Travel Tourism, Customer Service, Travel and Tourism...

... Provide National Lottery Products to Customers Cash Up in a Retail Environment Promote the Store’s Credit Card to Customers Provide Service to Customers... Learn about: Food safety, Team Training, Products Retail...

...This qualification is ideal for people who need to deal effectively with any type of conflict or potential violence in the workplace. It is aimed at a wide range of workers who interact with service users, fellow workers, the public, or in a customer service environment. This is a nationally... Learn about: Conflict Resolution, Team Building, Customer Service...

.... This includes understanding health and safety in a fitness environment, customer service, anatomy and physiology, personal training programmes and sessions, and nutrition. Learners successfully completing this qualification will be able to gain access to the Register of Exercise Professionals (REPs) at level... Learn about: Full Time, Anatomy and Physiology, Customer Service...

...Classroom and home study, offering all level 2 in beauty therapy Flexable learning provider... Learn about: Skin Care, Reception Duties, Beauty Treatments...

...You must achieve 6 units - 1 Mandatory and 5 Option Units. There are a range of option units that fall under different headings, such as Stock Management; Produce Expertise; Sourcing; Merchanidising; Management and Leadership; Customer Service; Finance and Administration and Organisational... Learn about: Part Time, Customer Service, IT Management...

...Sutton Rd, Southend On Sea, Essex Times: 17:30 – 02:30 each evening Cost: £165 per person Simply Book online in minutes at:www.stambridgetraining.co.uk/door-supervisor... Learn about: Security guard, Customer Service, Personal Licence...

...Travel and Tourism is one of the fastest growing industries in the world. This qualification gives you an insight into the many different parts of the industry, from the importance of customer service to the role and responsibilities of a Resort Representative and Air Cabin Crew... Learn about: Customer Service, Travel Tourism, Cabin Crew...

...You will learn about business culture, customer service, business documents, working in teams and managing performance. You will be assessed through a variety of coursework and projects centred around different career areas within business (e.g. retail, marketing) where you will apply what... Learn about: Customer Service, Retail Marketing, Business Culture...

...This course covers the principles of hospitality supervision and leadership, customer service management, resource allocation and optimisation... Learn about: Performance Management, Communication Training, Team Training...

... Induction, Training and Coaching Dealing with Discipline, Conflict and Stress in the Workplace Health and Safety at Work Customer Service Change Management... Learn about: Leadership & Management, Quality management, Team Leader...

...Travel and Tourism is one of the fastest growing industries in the world. This qualification gives you an insight into the many different parts of the industry, from the importance of customer service to the role and responsibilities of a Resort Representative and Air Cabin Crew... Learn about: Travel and Tourism, Airline Training, Customer Service...

...in a Registered Care Home, Housing, Community Work and the Voluntary Sector or Hospitals and Primary Care Trusts. This qualification is equivalent to an NVQ 2 in... Learn about: Social Worker, Community Care, Care Management...

... administrative systems, delivering customer service, or running projects. These are work-based qualifications which will help learners to develop their work skills... Learn about: Business Administration, Business and Administration, Customer Service...