Customer Service College Courses Folkestone

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Retention, Key Account Management, Customer Service...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Customer Service, Customer Retention...

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Retention, Relationship Marketing, Key Account Management...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Relationship Marketing, Customer Service...

...This course is an introduction to the hair and beauty industry and to working in a salon. It includes: Customer service; reception duties; health and safety... Learn about: Nail Technician, Beauty Therapist, Hair and beauty...

...for your first full Level 2 qualification, whatever your age. You are aged 19-24 on the 31st of August prior to the start of your course and studying... Learn about: Key Account Management, Customer Care, Relationship Marketing...

...health and safety in ICT and contact centres; customer care; interpersonal What will you be learning? This course is designed for employees whose job... Learn about: Key Account Management, Customer Service, Team Training...

...for retail sales and specialist units. What happens when you have finished? On successful completion, you can progress onto a Level 3 qualification... Learn about: Sales Training, Sales Promotion, Sales Strategy...

...It is aimed at a wide range of workers who interact with service users, fellow workers, the public, or in a customer service environment. This is a nationally recognised certificate... Learn about: Team Building, Conflict Management, Conflict Resolution...