Conflict Management Distance and online learning college courses

... their intercultural communication skills. Throughout this course participants will learn the crucial conflict management skills, anger management techniques, negotiation skills, communication skills, etc. After successful completion of this course, individuals can place them in professions that requires to... Learn about: Conflict Management, Conflict Resolution, Communication Skills...

...Understand how to monitor customer service interactions and feedback (30 hours) Understand how to monitor the quality of customer service interactions Understand how to gather... Learn about: Reward and recognition, Performance Management, Team Training...

... these units must be achieved and there are no optional units. The first unit is a theory unit based on Level 2 Conflict Management. The second unit is practical and involves the plan, design, and delivery of a 30-minute scenario-based micro teach on any conflict management technique. The Level... Learn about: Physical Intervention, Stress Management, Conflict Management...

...stress or anxiety Helps build group cohesiveness Helps individual growth, provided there is reflection on the conflict This course will provide you... Learn about: Problem Solving, Stress and Anxiety, Effective Communication...

... with service users or the public. The course will provide the student with a thorough knowledge of the subject and includes the basic concepts of conflict management, techniques for managing conflict effectively, listening and negotiation techniques as well as how to cope with crises. It can also be a useful... Learn about: Crisis Mediation, Conflict Management Techniques, Conflict -handling styles...

...Adopting good practice and Things to avoid... Learn about: Quality Training, Conflict Management, IT Management...

...The Level 3 Award in the Delivery of Conflict Management Training has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training. The qualification is suitable for delivery across a wide range of sectors and is of particular benefit to those... Learn about: Influencing Skills, Decision Making, Conflict Resolution...

...The Level 4 Diploma in Leadership and Management is the leading profesional qualification for experienced supervisors and first line managers seeking to enter Middle Management. Candidates are required to complete a total of 37 Credits to qualify for the prestigious Level 4 Diploma in Leadership... Learn about: Personal Development, Stress Management, Leadership Styles...

...working or considering a career or further study in this particular field. The course is made up of ten modules and concludes with a final online examination... Learn about: Organizational Psychology, Stress and Anxiety, Conflict Management...

...in providing security services. The course is designed for those who already work in the security industry. There are four possible pathways that learners can follow... Learn about: Basic fitness, Basic Grammar, Conflict Management...

...The Level 5 Diploma in Management and Leadership is a UK accredited course which is internationally recognised. It is designed to enable middle managers to learn and perform their role more thoughtfully and more effectively. The content is also suitable for Owner Managers who wish to increase... Learn about: Conflict Management, Problem Solving, Decision Making...

...a business plan; Identify the type of information to include in a business plan; Prepare an outline of a business plan. Unit Nine – Customer Care an Introduction... Learn about: Business Plan, Quality Training, Communication Skills...