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Customer Service Distance and online learning college courses
- Vocational qualification
- Online
- Different dates available
- 6 Months
... to the retail sector being very competitive. Retail businesses in the same sector are all competing for the same customers. Think of the big supermarkets – they all compete against each other. Indeed, the advertising for many of the supermarkets makes comparisons with their competitors, usually on the basis... Learn about: Customer Payments, Consumer credit, Retail Business...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Customer Retention, Quality Training, Customer Care...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
... service and understand company policies, administer those policies precisely and set proper customer-business bonds. Furthermore, you will discover various techniques to achieve customer satisfaction, develop your skills and practice essential elements of customer service... Learn about: MS Excel, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...(35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand the principles of conflict... Learn about: Team Training, Customer Service...
- Vocational qualification
- Online
- Different dates available
...web designer and web content specialist. This course is ideal for beginners to web design as it is specifically equipped for those with little to no background in the industry... Learn about: Web Development, Web Interface, Web Architecture...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
... preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: Ms Office, Office IT, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...the needs of the recipient Overcoming barriers due to physical communication problems The consequences of poor communication Unit 5: Identify Ways of Improving... Learn about: Customer Service, Retail Environment, Communication Training...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
... better. Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone. By the end of the course, you will gain knowledge of handling customer complaints, enduring stress, and understand how customer service... Learn about: Customer Service Skills, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...to know your competition Selling to customers Techniques for maximising sales Unit 7: Customer Service and Complaint Handling The importance of customer... Learn about: Communication Training, Personal Communications Skills, Visual Merchandising...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...Diploma in Sales and Marketing Mock Exam Mock Exam- Diploma in Sales and Marketing Final Exam Final Exam- Diploma in Sales and Marketing... Learn about: Sales Training, Sales and marketing, Customer Service...
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Exceptionally captivating material which was simple to peruse and have possessed the capacity to put a few techniques learned into practice in my working part.
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- Vocational qualification
- Online
- Different dates available
- 6 Months
- Delivery of study materials
...letters and producing reports and presentations Organising and maintaining office systems Taking notes at meetings Looking after visitors Most managers... Learn about: Office management systems, Personal Assistant, IT Management...
...letters and producing reports and presentations Organising and maintaining office systems Taking notes at meetings Looking after visitors Most managers... Learn about: Office management systems, Personal Assistant, IT Management...
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Exceptionally captivating material which was simple to peruse and have possessed the capacity to put a few techniques learned into practice in my working part.
← | →
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Proof Reading Introduction to Proofreading What does a Proofreader... Learn about: Customer Service, Legal Secretary...
- Vocational qualification
- Online
- Different dates available
...guidelines that exist to govern diversity in the workplace. Additionally, you’ll explore how to maintain security and confidentiality in the workplace... Learn about: Business Plan, Skills for Business, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Office IT, Communication Training, Ms Word...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...to complete an extra optional unit, meaning completing 3 optional units in total. Mandatory units 1. Key principles of management and leadership Understand... Learn about: IT Development, IT risk, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Explore communication skills required to meet customer’s needs. Examine the stages of the selling process, the range of products and profit making... Learn about: Customer Care, Customer satisfaction, Tourism management...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...a customer services programme Making continuous improvements to customer service Appendix 3 Action plan Glossary of marketing terms Assessment Each... Learn about: Marketing Strategy, Market Research, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...tutor marked assignment (TMA), which is submitted and then marked by your tutor. You will not be required to take an external... Learn about: Registration Process, Customer Service, Financial Training...
- Vocational qualification
- Online
- 6 Months
...procedures needed when working as a makeup artist Unit 6: Business Skills and Careers Identify ways for make-up artists to find work Understand the... Learn about: Cosmetic Treatments, Skin Care Treatments, Skin Structure...