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- Vocational qualification
- Online
- Different dates available
- 6 Months
...encountered It is appropriate for a wide range of sectors and is suitable for anyone who has a telephone or customer facing role, deals with service users or the public... Learn about: Conflict Management Techniques, Listening Skills, Anger Management...
- NVQ
- Distance Learning
- Different dates available
- 100h - 12 Months
...Students will look at the various laws (legislation) which affect equality and diversity, and how organisations have to take them into account. The objectives... Learn about: Equality & Diversity distance learning course, Equality & Diversity, IT Development...
- NVQ
- Distance Learning
- Different dates available
- 80h - 12 Months
...The home study course is split into the following 6 Units: Unit One - Introduction The following topics are covered: Understanding Diversity... Learn about: Best Practice, Quality Training, Managing Diversity...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
...five conflict handling styles Adopt good listening techniques Understand negotiation techniques Describe problem solving approaches Demonstrate mediation... Learn about: Quality Training, IT Management, Skills and Training...
- Vocational qualification
- (1st Floor, Unit 9 The Norwich Business Park)
- 3 Days
...discipline procedures, grievance procedures Summary: This course will help union reps to understand discipline and grievance procedures. Course Length...
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The course was brilliant and was really felxible to individual needs. The teacher was so supportive and motivated me throughout the course. Really well structured and was so simple to follow, buch better than those provided in colleges.
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I had the course on a one to one basis and i found it much easier to follow. I was very impressed with the content of the course and it was explained to me in a way that i could understand. I would recommend this course to anyone wishing to take the A1 award. Kevin was an excellent instructor
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I thought the course was structured extremely well with easy to understand portfolios and power points. The tutor was friendly and approachable and I enjoyed the process.
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- NVQ
- Blended in London
- 6 Weeks
...by completing the 4 assessments that create your portfolio, you will complete the portfolio remotely, in your own time and with our support... Learn about: Career Development, Employment Ethics, Human Resource Policies...
...by completing the 4 assessments that create your portfolio, you will complete the portfolio remotely, in your own time and with our support... Learn about: Career Development, Employment Ethics, Human Resource Policies...
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The course was brilliant and was really felxible to individual needs. The teacher was so supportive and motivated me throughout the course. Really well structured and was so simple to follow, buch better than those provided in colleges.
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I had the course on a one to one basis and i found it much easier to follow. I was very impressed with the content of the course and it was explained to me in a way that i could understand. I would recommend this course to anyone wishing to take the A1 award. Kevin was an excellent instructor
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I thought the course was structured extremely well with easy to understand portfolios and power points. The tutor was friendly and approachable and I enjoyed the process.
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- Vocational qualification
- Lincoln
- 10 Weeks
...Tax, NI and Payslips 'K' Codes, Students Joiners and Leavers Charges & Deductions The course content will be 50% manual payroll followed by 50% computerised Level... Learn about: Equal Opportunities, Customer Care, Payroll Software...
- BTEC
- Online
- 24 Months
...students can study on a full time or part time basis. This allows students to study around work or family commitments. The flexible assessment schedule... Learn about: Strategic Planning, Financial Training, Resource Management...