College Courses Norfolk

...collecting evidence of their work, which is usually presented in a portfolio (though your approved centre may use an alternative method). An NTS assessor...

...Successful candidates will demonstrate a broad working knowledge and understanding of health and safety in the workplace and other skills associated with working in a garage...

...dealerships and specialist paint shops. Successful candidates will demonstrate a broad working knowledge and understanding of health and safety in...

...This qualification covers activities within the motor industry that relate to fast-fit technicians working on a wide range of vehicles in garages...

...This NVQ is a work-based qualification which assesses the skills and knowledge that people in your job need to perform their job role effectively...

...Work effectively Optional units (choose two units): Move goods and materials manually Keep stock at required levels Wrap and pack goods for customers...

...and storing food products Operate specialised plant and machinery to performance requirements Lift, transfer and position loads In order to achieve...

...activities Support individuals to take part in development activities Support individuals during therapy sessions Provide food and drink for individuals Additional units...

...records Maintain the arrangements of records Administer the current record system Support and control visitors to service and facilities Transport supplies...

...(IT user) Word Processing Software (IT user) Make and receive telephone calls Use office equipment...

...Research and report information Organise and support meetings Use IT systems (IT user) Use IT to exchange information (IT user) Word processing software...

...coordinate events Word processing software (IT user) Spreadsheet software (IT user) Website software (IT user) Artwork and imaging software...

...(UV = 5) IT security for users (UV = 5) Artwork and imaging software (UV = 10) Internet and intranets (NV = 5) Email (UV = 5) Word processing software...

...A candidate must complete a minimum total of 100 Unit Values (UVs) units. Mandatory unit : Make selective use of IT (UV = 25) Optional units...

...In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and application of Level 2) and a Knowledge Certificate...

...with the exception of units 8 and 11, where only ONE of these units can be claimed towards either of the full certificate or the full diploma...

...your own actions reduce risks to health and safety Group A (choose two units): Encourage innovation in your team Allocate and check work in your team Provide...

...with others to improve customer service In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and Application of Level...

...This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work and job...

...when delivering customer service Theme: Handling problems Recognise an deal with customer queries, requests and problems Resolve customer service problems Theme...