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Customer Service Skills Colleges
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Level 4 Diploma in Customer Service, employment, or additional related qualifications. Learners must achieve all 12 credits from the two mandatory units... Learn about: Effective Communication, Customer Service, Verbal Communication...
- NVQ
- Broadstairs
- Different dates available
...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Call Centre, Customer Service Skills, Customer Care...
- NVQ
- Blended in Formby
- Different dates available
- 16 Months
...Prospective learners may also some have managerial or training responsibilities and could be creating information, advice and guidance publications... Learn about: Quality auditing, Management of Risk, Management Operations...
- BTEC
- Blended
- Different dates available
- 12 Months
...transferred across all sectors and apply to many job roles. This apprenticeship is primarily aimed at individuals whose job role is dedicated to customer service as an occupation... Learn about: Customer Care, Customer Service Skills...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 1 Year
...With interactive and engaging video lessons, you will develop your skills, competencies, and discover the tools and techniques needed to serve customers better... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Assessments To pass this course learners must pass 7 units. These are completed after navigating through the corresponding lessons and writing your answers to assignment questions... Learn about: Quality Training, Customer Service, Customer Manager...
- Vocational qualification
- Blended in Wolverhampton
- Different dates available
- 6 Months
...and its implementation in education and training. Understanding roles, responsibilities and relationships in education and training Understanding and using... Learn about: Customer Service Skills, English Language...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting... Learn about: Customer Manager, Nationally recognised, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...retail and sales. Providing good service in either of these roles is one of the most important things that can set your business apart from the others of its... Learn about: Skills and Training, Customer Service, Customer Service Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Verbal Communication, Effective Communication, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...whilst expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace. On this course you... Learn about: Skills and Training, Controlling Anger, Telephone Skills...
- BTEC
- Blended
- Different dates available
- 12 Months
...them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives... Learn about: Customer Service Skills, Customer Care...
- NVQ
- Online
- Different dates available
- 12 Months
...products or services that you must have a working knowledge of Unit 3: Giving a Positive Impression How to build rapport with customers Ways of creating... Learn about: Customer Retention Strategy, Customer Care, Customer Retention...
- NVQ
- London
- 18 Months
...The programme will build knowledge and understanding of the main features of payroll to set up and operate payroll systematically and compliant manner... Learn about: Customer Service Skills, Customer Relationship Management, Customer Service...