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Classroom-based Communication Skills Colleges in Kent
- NVQ
- Broadstairs
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Care, Call Centre, Customer Service Skills...
- NVQ
- Ramsgate
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills...
- BTEC
- Maidstone
- 1 Day
...At the end of the course delegates will be able to: §Explore the Individual Perception Of Confrontation. §Define common causes of conflict and its effects. §Recognise why, how and where conflict might occur in the workplace. §Give examples of communication breakdown. §Understand a range...
- Vocational qualification
- Broadstairs
- Different dates available
...This short awareness session will look at how to gain co-operation and improve relationship with others. It will help to improve self esteem and confidence and will look at strategies on how to be assertive through communication and body language. You will be practising on how to assert yourself... Learn about: Assertiveness Training, Negotiation Skills, Influencing Skills...
- Vocational qualification
- Ramsgate
- Different dates available
...This short awareness session will look at how to gain co-operation and improve relationship with others. It will help to improve self esteem and confidence and will look at strategies on how to be assertive through communication and body language. You will be practising on how to assert yourself... Learn about: Confidence Training, Body Language, Assertiveness Training...
Similar training and in other locations
- Vocational qualification
- Distance Learning
.... The course includes all study material, course textbook, Influencing With Integrity: Management Skills for Communication and Negotiation by Genie Laborde, a detailed...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Service Skills, Verbal Communication, Customer Care...
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Very great course overall.
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- NVQ
- Online
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
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Very great course overall.
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- NVQ
- Online
- Different dates available
- 1 Year
..., and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships. After completing this course you will get a strong communication toolbox and practical knowledge about how to apply these tools in different... Learn about: Communication Training, Communication Skills...
- Vocational qualification
- Online
... and developing own practice How to develop and promote positive behaviour How to manage the risks involved in managing behaviour The range of skills and tools...
- Vocational qualification
- Online
...This E-Learning course is aimed at managers who have a responsibility to manage effective meetings within their team. Suitable for: ALL ALL This E-Learning...
- BTEC
- Online
- Different dates available
- 3 Years
... Skills... Learn about: Electronic signature, Communication Training, Communication design...
- Vocational qualification
- Online
- Different dates available
- 6 Months
... is crucial. The course is packed with up to date techniques and approaches that provide competencies, confidence and skills that you need in order to perform at your best at your work place... Learn about: Text Messages, Electronic Mail, Presentation Skills...
- NVQ
- Online
- Different dates available
- 3 Days
... for first-time trainers who need to understand the basics of training skills and practice or those looking to refine their techniques...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...Legal services support worker - Peer mentor. To be awarded the NCFE Level 2 Certificate in Information, Advice or Guidance, learners are required to successfully... Learn about: Customer Service, Full Time...
...Legal services support worker - Peer mentor. To be awarded the NCFE Level 2 Certificate in Information, Advice or Guidance, learners are required to successfully... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- Vocational qualification
- Distance Learning
- Different dates available
... of Communication To identify the types of communications and barriers to communication. Language Skills To develop language skills, particularly wording. Writing... Learn about: Public Speaking, Skills and Training, Communication Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Effective Communication, Customer Service Skills, Verbal Communication...
- NVQ
- Online
...NVQ Level 3 in Customer Service To complete this course you will have to complete three mandatory units focused on your customer services role and...
- NVQ
- Online
- Different dates available
- 1 Year
...The Assertiveness Skills Course is designed to provide you with the skills and knowledge to enable you to communicate more confidently and effectively, using assertive behavior techniques. Through the course you will gain the opportunity to work on your own personal and work situations, where... Learn about: Confidence Training, Assertiveness Training...
- NVQ
- Online
- Different dates available
- 6 Months
...tourism and hospitality, aviation, sales and marketing). This course will provide students with opportunities to investigate excellence in customer service... Learn about: Customer Service, Customer satisfaction, Business Plan...